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Join the fight against obesity and type 2 diabetes with pioneering health-tech startup, Second Nature
Overview
Salary
No salary declared 😔
Location
London, England, United Kingdom - Hybrid
Nomad Friendly?
Expires
Expires at anytime
Second Nature is a leading health-tech startup with a mission to tackle the obesity and type 2 diabetes epidemic through utilising behavioural science. In under a decade, it has gained recognition from the NHS, received prestigious industry awards, and climbed to the 12th spot in Deloitte's Fast 50. The role offers immense satisfaction, as reflected by the immense customer love shown in our Trustpilot reviews.
Role Summary:
- Nurture relationships with the NHS and partner organizations.
- Manage partnerships, answer queries, and build long-term connections
- Prepare performance reports and integrate our services with local healthcare pathways.
Role Requirements:
- Bachelor's degree and 1-3 years of experience in customer-facing roles.
- Strong data analysis, reporting skills, and Excel proficiency.
- Experience in the healthcare/NHS sector or knowledge of digital health is advantageous.
Application Process Details:
- We offer a competitive salary, private medical insurance, and flexible working hours.
- There's a professional development budget, performance reviews, bonuses, and other benefits.
Who are we? Second Nature is a pioneering health-tech startup dedicated to combating the obesity and type 2 diabetes epidemic through behavioural science. Unlike traditional approaches that focus on calorie counting and restrictive diets, we offer a program that addresses the root causes of unhealthy lifestyles. Founded 8 years ago, we have been nationally commissioned by the NHS to tackle chronic diseases, have won multiple industry awards, and were ranked the 12th fastest growing company in the UK by Deloitte's Fast 50. Our Trustpilot reviews reflect the intense customer love and satisfaction with our impactful services.
The role As an Associate Account Manager in our NHS & Partnerships team, you will play a crucial role in the continued growth and success of Second Nature. You will be responsible for nurturing our relationships with the NHS and partner organizations, ensuring that Second Nature remains a trusted partner. Your tasks will include managing partnerships proactively, addressing queries, building long-term relationships, and demonstrating our industry-leading outcomes. You will also be involved in preparing performance reports, presenting them to partners, and integrating our services with local healthcare pathways.
Job requirements The ideal candidate will have a Bachelor's degree and 1-3 years of experience in customer-facing roles such as account management or client services. You should possess an analytical mindset, strong data analysis and reporting skills, and proficiency in Excel. Experience in the healthcare/NHS sector, knowledge of behaviour change, digital health, or proficiency with CRM systems like Metabase or SQL would be advantageous.
Benefits Working with Second Nature, you will see the direct impact of your efforts on improving people's lives daily. We offer a competitive salary, private medical insurance after the first year, 25 days of holiday plus national holidays, and flexible working hours. Our hybrid working policy allows for 2 days per week in our West London office and remote working for the remainder. Additionally, we provide a professional development budget, performance reviews, and bonuses, along with other benefits like the Cycle to Work scheme and quarterly company socials.
