Operations Manager

Who We Are: We're rebuilding the energy transaction system, making it transparent and fair. tem exists to put power back in the hands of people. Today's wholesale energy market is stacked in favor of the few. It's a product of an age of oil and gas, riddled with markups and middlemen. We're changing that. Our product, RED™, built on a proprietary pricing engine that bypasses the wholesale market, enables businesses to buy the energy produced by renewable generators directly. That's 100% transparent transactions, ensuring affordable bills and fair compensation, to give every business ownership and control over where their energy comes from. Since launching in 2021, we've saved UK businesses and generators over £20 million, powering a growing network of forward-thinking companies, from Pizza Pilgrims to Silverstone. Backed by top-tier VCs such as Atomico and Albion, we're creating a new category in energy - one that's local, decentralised, and built on trust.

The Role: We're hiring an Operations Manager to build the clarity, structure and rhythm that keep tem's operational engine running smoothly as we scale. Your job is to design the system that enables the team to perform consistently, make high quality decisions and avoid becoming overwhelmed as complexity grows. This is an M1 role focused on strong management, operational structure, throughput and continuous improvement. You are not here to be the energy expert. That expertise sits with the team and others. Instead, you bring a deep understanding of how operations work in high growth, high functioning tech companies, ideally those facing regulatory or structural complexity like fintech. Your work ensures Ops can lean on internal energy expertise while you define what great execution looks like, create mechanisms for predictable performance and build ways of working that scale. You'll partner with CX, Product, Data and Sales to ensure operational processes are aligned, efficient and grounded in clear ownership. As tem grows, Operations will evolve rapidly, influenced by automation, data layers and expanding workflows. You should expect change and be energised by shaping the backbone of a category defining company.

Requirements: Experience running operations in a high growth tech environment, ideally in industries with regulatory or operational complexity (for example, fintech). Strong system design capability - able to build workflows, structures and mechanisms that scale. Demonstrated success managing people through coaching, clarity and performance expectations. Operational discipline with the ability to create predictable throughput and reduce team overwhelm. Excellent cross functional communication and collaboration skills. Analytical and structured, able to turn data, signals and feedback into well designed operational improvements.

Benefits: Salary aligned to internal benchmarks and reviewed twice a year. Stock options so everyone has ownership in our mission. 25 days holiday plus public holidays, with flexibility to swap the ones that matter most. Birthday off. Remote first working with clear core hours and no internal meetings on Friday afternoons. Home working and wellbeing budgets: Up to £1,200/€1,200 per year for your remote setup. Up to £150/€150 per month for wellbeing.