Operations Manager

We plan and create incredible event experiences for children and adults. Our mission is to find the fun in everything.

We organise approx 60-80 high end events per week from our HQ in Parsons Green. These events are largely based in London, but we also do a huge amount in Europe and across the globe. We do all sorts of events from classic children's birthday parties to massive corporate treasure hunts across Europe. We're looking for a meticulously organised operations and logistics expert to come and manage our Logistics team.

Key Role Responsibilities:

• Building, onboarding and managing a team of drivers
• Building relationships with the party team (around 200) to ensure they receive and return equipment for parties in perfect condition. Also ensuring that they understand how to set up, break down and use that kit on each event.
• Scheduling and organising time sensitive deliveries of equipment to and from events around London and the world
• Logistics & tracking of any kit that leaves the office
• Improvement of the whole operational system of S&G
• Assisting Logistics team with planning and delivering
• Spearheading compliance in operations for the company
• Building relationships with venues in order to ease kit logistics
• Implementing and upkeeping Health & Safety processes and systems

What kind of candidate we are looking for

• Experience in an operations or logistics role
• Meticulously organised and forward thinking
• Effective time management skills with the ability to manage multiple tasks against tight deadlines
• Strong knowledge of London geography
• Punctual and reliable with a flexible approach to work
• Logistically minded with a natural ability and enthusiasm for problem solving
• The ability to develop good working relationships with team members, suppliers and venues.
• The ability to be adaptive, responsive to problem solve whilst remaining calm under pressure and professional at all times
• Friendly, enthusiastic and personable
• Excellent IT skills, proficient on Google Docs/Sheets
• Experience working with high end, demanding clients
• Comfortably be able to lift 10-20kg boxes
• Attention to detail and highly organised
• Calm under pressure and good at thinking on your feet
• Professional warehouse or decluttering experience preferable
• Full clean drivers licence

If you love organising, puzzle planning, finding solutions and thrive while thinking on your feet...then our fast paced event company needs your energy. Get in touch and let us know why you fit the bill.