Financial Crime Investigator

About Lendable

Lendable is on a mission to make consumer finance amazing: faster, cheaper and friendlier.

We’re building one of the world’s leading fintech companies and are off to a strong start:

• One of the UK’s newest unicorns with a team of >250 people
• Among the top 10 fastest-growing tech companies in the UK
• Profitable since 2017
• Backed by top investors including Balderton Capital and Goldman Sachs and most recently OTPP (Ontario Teachers' Pension Plan) in 2022
• Loved by customers with the best reviews in the market (4.9/5 across 10,000s of reviews)

So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.

We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions are held by big banks with dated systems and painful processes. We launched our loans product in the US in 2022 with more product launches to follow this year!

Join us if you want to

• Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1.
• Work in small teams of exceptional people who are relentlessly resourceful to solve problems and find smarter solutions than the status quo.
• Build the best technology in-house, using new data sources, machine learning, and AI to make machines do the heavy lifting

About the role

Within the role, you will be responsible for completing financial crime checks, investigations and reporting. You will also propose enhancements and improvements to the current methodology

The role will be to support the Operations Team in performing onboarding checks, account reviews, and law enforcement reports and providing expert knowledge in relation to fraud and financial crime across all relevant areas of the operation.To work with the Financial Crime Lead to support the building of knowledge across the Operation and to drive improvements through the development of processes and procedures.

This role is integral to the execution of operational processes to align with the wider financial crime framework.

You will be one of the first members of the Financial Crime Team.There is an opportunity for development and growth within the firm. 

 

Your team’s objectives

The objective of the Financial Crime Team is to build and enhance an effective framework to combat fraud and financial crime whilst balancing the needs of the firm’s customers.Whilst risk mitigation is a key objective for the team, there is a focus on data analysis and automation to deliver solutions in the most efficient and effective way.

The team has a close working relationship with the Operations Team.Collaboration across both areas is essential in order to execute the first-line deployment of controls to the highest of standards.

How you’ll impact those objectives

This role will play a significant part in the development of the Financial Crime Team with a core focus on working with the Operations Team in the following areas.
 

In this role, we would like you to

• Have experience in a fraud environment in financial services

• Have banking Risk, AML, Financial Crime, CIFAS, and Identity Theft - all great backgrounds to come from

• Be a problem solver

• Be inquisitive and able to follow intuition to arrive at the right outcome of investigations

• Have an analytical mindset in order to use data as a key resource within the role

• Be able to communicate with customers to request additional information, and evidence or to share the outcome of investigations as necessary

• Have the ability to link and investigate fraudulent accounts and propose future mitigation and controls when root causes are established

• Be a critical thinker - establish root cause and champion change

• Work with other teams to share trends and understand how we can act collectively to identify financial crime faster

• Be a Team Player

• Organise and manage workloads

First Line processes

• Writing and reviewingsuspicious activity reports (SAR’s),

• Completing onboarding investigations including PEPs and Sanctions screening, customer due diligence and enhanced due diligence checks

• Investigation AML and Fraud alerts,

• Law enforcement reports and requests for information

• Identify opportunities to automate processes and improve current controls

• Writing incident responses

• Working AML and Fraud Alerts

• Presenting findings in forums to senior management

The interview process

We’re not a corporation so we try our best to get things moving as quickly as possible. For this role we’d expect:

• A quick phone call with one of the team

• Video Interview with the Financial Crime Operations Manager

• Video Interview with the Head of Fraud and Financial Crime

Life at Lendable (also check out our Glassdoor page)

• The opportunity to scale up one of the world’s most successful fintech companies.

• Best-in-class compensation including equity.

• You can work from home every Monday and Friday if you wish - on the other days we all come together IRL to be together, build and exchange ideas.

• Our in-house chef prepares fresh, healthy lunches in the office every Tuesday-Thursday.

• We care for our Lendies' well-being both physically and mentally so we offer the highest coverage of private health insurance
  

• We organise an annual trip with the whole company, to celebrate our milestones and reflect on our achievements.

• We're an equal-opportunity employer and are looking to make Lendable the most inclusive and open workspace in London