Pricing and Product Manager

Job Title: Product & Pricing Manager
Working Pattern: Monday to Friday (09:00-17:00)
Salary: £dependent on experience and benefits 
Location: Flexible, we could support fully remote or hybrid working from any of our UK offices in London, Cardiff, Durham, Manchester, or Blackpool. Occasional travel to our head office in Blackpool will be required.

About Tandem

We’re Tandem. The UK’s fairer, greener, digital bank providing hard working people across the UK with greener ways to spend, borrow and save.

With more than 500 people in London, Blackpool, Cardiff, Durham and Manchester, all working together to create a fairer, greener, more accessible bank for people across the UK.

We’re on a mission to proactively help our customers to reduce their carbon footprint and accelerate the UK to net-zero carbon emissions by 2050 and we need more people to help us achieve this goal.

We've taken the beliefs, behaviours, and personality and created four underpinning values. These values demonstrate our guiding principles and behaviours for everyone at Tandem. Our ambition is that these values are ingrained and always front of mind when we're engaging with our stakeholder audiences.  Our values are BRAVE, ENTERPRISING, SIMPLE and TOGETHER.

We’re building an amazing team and we’re looking for a hardworking and driven Product & Pricing Manager to support us on our journey.

The main purpose of the role is toEnsure our pricing and lending criteria is competitive and aligns to our customer and commercial objectives. Presenting and recommending actions to senior leadership and committees as appropriate.

Our Team

Our Mortgage Division provides first and second charge mortgages to both the Specialist and High Net Worth markets through an approved panel of third-party mortgage introducers.  The First Line risk team oversees all aspects of the origination process from product design through to completion. 

What you will be working on:

Reporting to the Head of First Line Risk, Mortgage Division: -

• Monitoring pricing and criteria across the specialist lender market, leveraging a depth of understanding of competitor offerings to optimize pricing position.
• Ensure our pricing, forecasting and performance across the Mortgage portfolio aligns to our customer and commercial objectives, and recommending actions as appropriate.
• Creation, development, and ongoing management of pricing models. Monitor pricing performance across the loan portfolio versus targets and propose / execute pricing amendments, as required.
• Lead on improvements that deliver revenue growth by enhancing customer retention and encouraging new business application flow.
• Collaborating with internal stakeholders across the business (e.g., Finance, Treasury, Distribution, Credit Risk) to manage, deliver and optimise mortgages performance value and return.
• Ad hoc analysis to support New Product Development 
• Maintain ownership of product guide and sourcing systems  

What we're looking for:

Essential:

• Advanced Excel skills
• Strong pricing experience within a regulated environment
• Good knowledge of the UK Financial Services marketplace, with knowledge of Banking products / categories (product strategies, pricing, analytics, competitor activity, market developments and trends).
• Experience of product management in a Financial Services organisation with deep knowledge of pricing optimisation ideally specific to the UK mortgage or Specialist Lending Markets.
• Familiarity with UK mortgage market regulations including an understanding of Consumer Duty and fair value for customers.
• Ability to articulate analysis and ideas through clear and concise verbal and written communications, including presenting to senior stakeholders.
• Good organisational skills, with the ability to adapt quickly, calmly, and positively to changing priorities.
• Experience of working cross-functionally to develop and launch new mortgage products to market.  

Desirable:

• 5+ years’ experience at a financial services company or fintech
• Comfortable in ambiguity and experimentation and unafraid to make mistakes, learn quickly, and move on
• Excel Modelling, Power BI, MicroStrategy (or other database tools e.g. SAS)
• Strong PowerPoint presentation skills with the ability to adapt presentation style to various audiences.  

Benefits  
Our rewards are getting a big update, with enhancements due to land throughout 2023!    

Current Rewards

• 25 days annual leave plus 8 days bank holiday  
• 1 day off for your birthday  
• Electric Vehicle scheme   
• Free cereal and snacks in the office
• Cycle to work scheme and a free helmet  
• Perkbox for treats and discounts  
• Pension contribution matched up to 4%
• 2 days per year paid volunteering     

Take part in our Green Deal

• Volunteer 2 days a week for charity > receive an early Friday finish 
• Raise £200 per annum for charity > Tandem provide PR and marketing support 
• Have renewable energy at home > receive an additional 1-day annual leave 
• Drive a lower emissions or hybrid car > free raffle entries with the chance to win a weekend away for 2 
• Drive an electric car > receive £500 towards a home charger  

Sourcing Model

Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. 
 
You can find our Applicant Privacy Policy on our Careers page. Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Please be aware that background checking (including credit and criminal records checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.