Chief of Staff, CTO

📍London or Remote (UK) We’d look for this person to be in the London office once per week | 💰 Base salary for this role is £100k-£130k depending on experience + stock options + Benefits |  This is a 12-month fixed term contract. 

About us: 

We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque.

We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.

We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo.

At Monzo the effective application of technology is a significant competitive advantage. We strongly believe in autonomous multi-disciplinary teams, organising smart people from different backgrounds around problems and empowering our business areas with technical capabilities to achieve outcomes for our customers that others can't.

The Role:

As the Chief of Staff to our Chief Technology Officer (CTO), you’ll be at the centre of our engineering, data and security world at Monzo, a team of around 500 people. You will be part of the CTO Office, the CTO’s leadership team that includes our engineering directors, VP Engineering, VP Data, and our Chief Information Security Officer. You’ll also work closely with the Chief of Staff to our Chief Product Officer and their team. You will work alongside our leadership team to support the delivery of critical projects and shape strategic initiatives. As Chief of Staff, you’ll get visibility across the company and the broader world of investors, government, the financial sector and our user community that our executive team engages with. 

What you’ll work on:

• Helping shape strategic projects and running them
• Overseeing CTO Office operations alongside our Finance and Risk partners, including planning, budget forecasts and actuals, and governance 
• Staying close to data on our performance, understanding the underlying drivers, creating a regular cadence for reporting, and identifying and leading transformation initiatives
• Working closely with our People and Hiring Partners to drive performance, engagement, diversity and hiring across the Tech group, and help support their initiatives
• Collaborating with people across the company to drive impact and help unblock complex challenges.
• Ensuring that the CTO is well prepared for meetings and interactions with regulators, investors, journalists, board members, and employee forums.
• Preparing and disseminating major communications.
• Representing the CTO to the organisation and in key forums.

You should apply if you are:

• Someone who has a track record of driving outcomes in environments where influence and consensus building are critical. 
• Experienced in the tech sector or working in a regulated environment.
• Passionate about building and enabling diverse, inclusive and high performing teams.
• Highly analytical and quantitative - you should be comfortable with spreadsheets, Looker, and analytics tools.  
• A problem-solver who has demonstrated being able to take an idea from 0 to 1
• Great at stakeholder management and able to thoughtfully and constructively challenge the people you work with.
• Experienced with budget management and comfortable with reading financial statements.
• A curious, skilled multi-tasker who enjoys context switching and can balance depth and breadth.
• Organised, detail-oriented and thorough.
• A strong project manager, always seeking to streamline processes and improve efficiency.
• An excellent communicator.

Nice to have:

• Experience in a financial services environment.

The interview process:

Our interview process involves 3 main stages: 

1. A 30 min intro with a member of our recruitment team.
2. A 1 hour call with our current Chief of Staff, and a member of our senior leadership team. This will be questions specific to your role and skillset.
3. A 1 hour Values interview. This will be with our People Partner for engineering, and another member of the team to assess fit with Monzo values.
4. A final 1 hour with our CTO, Matej Pfajar. 

At all stages we’ll create space for you to ask as many questions as you have. You’re interviewing us as well!

Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process, but if you do have any specific questions ahead of this please contact us on [email removed - click apply for more details].

What’s in it for you:

💰Base salary range for this role is between £100k - £130k depending on experience + equity + stock options & benefits 

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚Learning budget of £1,000 a year for books, training courses and conferences

➕And much more, see our full list of benefits here

Equal Opportunity Statement

We are actively creating an equitable environment for every Monzonaut to thrive.

Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog,  2022 Diversity and Inclusion Report and 2022 Gender Pay Gap Report.

We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. 

#LI-EP1 #LI-REMOTE