Law Enforcement Investigator

📍Remote | 💰 £24,675 - £30,000  (salary offer is dependent on experience) + Benefits | 

Please only apply for this role if you have worked in a FinCrime or Law Enforcement role. 

About us: 

We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque. We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.

We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo.

About our Law Enforcement Team:

At Monzo, we tackle financial crime through our specialised Pillars, with each focusing on specific business areas, risks, or typologies, including business banking, money laundering, fraud, bribery and corruption, law enforcement & complex investigations, politically exposed persons and sanctions, and tax evasion, to name a few.

Law Enforcement Investigators are key to our strategy within financial crime operations. The team is responsible for responding to requests for information from Law Enforcement and other public agencies including the National Crime Agency, Department of Work & Pensions and the Serious Fraud Office. Our team also monitors accounts that are subject to Restraint or Freezing Orders issued under the Proceeds of Crime Act 2002, prepare witness statements for court and carry out reviews of high risk accounts. 

We are looking for Law Enforcement Investigators who love fighting financial crime and learning new skills to join our team, and help Monzo make money work for everyone.

What you’ll be working on; 

• Triaging, logging and investigating requests from Law enforcement, analysing customer accounts to identify risk or suspicious activity, and recording your decisions in a clear and concise rationale.
• Reviewing and responding to follow up questions from Law Enforcement and other public agencies.
• Identifying and escalating high risk tasks to senior investigators. 
• Responding to escalations in the Law Enforcement escalation channels. 

You should apply if; 

• You have experience working in a Law Enforcement Liaison role with a background in operational financial crime or think that you have other relevant experience that we should consider.
• You are interested in current trends in financial crime
• You love connecting the dots and solving problems
• You are committed to helping Law Enforcement agencies tackle crime and making Monzo a hostile environment for criminals 
• You are comfortable making judgement-based decisions in a changing environment
• You’re great at explaining things to people, and have strong written English
• You’re excited by our mission of making money work for everyone
• You are self-motivated and take ownership of your own performance
• You have, or are interested in studying for, a professional qualification from the International Compliance Association (ICA), Association of Certified Anti-Money Laundering Specialists (ACAMS) or an equivalent body

Shifts: Monday to Friday 9am - 6pm, 40 hours per week.

The application process consists of;

• Some initial application questions (please take your time, we read these carefully!)
• A remote interview, lasting approximately 1 hour

Our average process takes around 2-3 weeks. You will have the chance to speak to our recruitment team at various points during your process, but if you do have any specific questions ahead of this please contact us on [email removed - click apply for more details]

What's in it for you:

• This is a distributed (work from home) role, but you can be based in our Cardiff office if you would prefer to work in an office environment
• Learning budget of £1,000 a year for books, training courses and conferences
• Please note that no holidays or appointments are permitted during the training period

To work remotely you'll also need:

• To work from home in the UK in a safe, private and distraction free environment
• A solid internet connection (download speed - 10mbps; upload speed - 5 mbps)

Equipment:

• We'll provide you with a Macbook laptop on your first day. There's no need to supply your own.
•  You do need to own your own smartphone, this will be needed each time you log into our customer support system.

Equal Opportunity Statement

We are actively creating an equitable environment for every Monzonaut to thrive.

Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog,  2022Diversity and Inclusion Report and 2022 Gender Pay Gap Report.

We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

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