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Join Battersea and play a crucial role in helping us provide homes for cats in need, while enjoying numerous well-being benefits
Overview
Salary
£29808
Location
London, UK
Expires
Expires at anytime
Organisation summary
At Battersea, our goal is to ensure no cat or dog in need is turned away. We are dedicated to providing the best care for these animals and finding them the perfect home. Working with us means making a real difference in the lives of animals, with the support of a compassionate and professional team.
Role Summary
- Handle all cat intake enquiries as the first point of contact.
- Coordinate the intake and rehoming of cats, managing capacity and waiting lists.
- Admit cats on a daily basis, completing associated documentation and administration.
- Provide outstanding customer service to those looking to rehome or give up a cat.
- Support a smooth and efficient journey for every cat through Battersea.
Role Requirements
- Resilience and adaptability to handle all aspects of the role.
- Physical fitness to provide exceptional standard of care to our animals.
Application Process Details
- All applications must be submitted before the closing date.
- The vacancy may be closed early if a high volume of applications is received.
- For full details on the role, download the recruitment pack.
- To apply for the role, click the 'Apply Now' button below.
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
The role: As an Intake & Rehoming Coordinator (Cats) at Battersea London, you will be the first point of contact for all cat intake enquiries, ensuring every customer and cat receives an excellent and supportive experience. You will be responsible for coordinating the intake and rehoming of cats, managing our capacity and waiting lists, admitting cats on a daily basis, including completing all associated documentation and administration, and providing outstanding customer service to those looking to rehome or give up a cat. Supporting a smooth and efficient journey for every cat through Battersea is key to helping us provide the best possible care for cats in need, while delivering a professional and compassionate service to the public.
Job requirements: We are looking for people with the resilience and adaptability to handle all aspects of this role. It is important to note that the role does involve a lot of physical tasks which are required to provide the exceptional standards of care to our animals.
Benefits: In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include 36 days of annual leave (inclusive of 8 days Bank Holiday leave allowance) per year for full time employees, discounted gym memberships and cycle to work schemes, Employee Assistance Programme and access to Wellbeing Resources, generous pension contributions - up to 10% employer contribution, and a free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
Applications details: All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. For full details on the role, please download the recruitment pack. To apply for the role, please click the "Apply Now" button below.
