Financial Promotions Manager

📍London OR UK remote | 💰 £60,000 - 80,000 + Benefits | 12 Month FTC

About us:

We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque.

We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.

We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo.

The role:

This role will be focused on reviewing Financial Promotions and will work closely with the Risk & Control Discipline (RCD) team and the entire marketing team. The RCD team is the 1st line of Defence Risk Management team. It’s made up of risk & control managers, and conduct & compliance experts. 

The Marketing team works with our product teams to support Monzo’s customer growth, brand and reputation and you will play an integral part in protecting these. 

You will use your knowledge of financial promotions regulations and broader conduct and compliance requirements to ensure that our teams can ship best in class financial promotions quickly, compliantly and aligned with Monzo’s tone of voice. 

You will lead the way in making sure Monzo’s marketing materials are compliant with FCA and ASA rules and regulations, and make sure the approvals process is running smoothly. You will develop training materials for new product launches, and keep up with developments in the financial promotions regulatory space so you can share your knowledge & expertise across Monzo ensuring compliance is a top priority.

We will also need you to lean in and help on the risk & control area of the team as required.  This means supporting and embedding the risk management framework in our Growth and Marketing team by creating MI packs, supporting with risk assessments and completing control testing to identify shortcomings and create appropriate remediation plans with the control owners. Flexibility is a must. 

Your day-to-day   

In the financial promotions space you will:

• Oversee the review and approval of financial promotions across Monzo’s product suite to make sure they are compliant with FCA and ASA rules and regulations
• Review and approve claims about Monzo’s products to make sure they are clear, fair, and not misleading and adequately substantiated.
• Be responsible for following Monzo’s financial promotions internal processes. 
• Identify improvements in the financial promotions and claims approval processes to make them more efficient.
• Create training materials for financial promotions relating to new product launches. And keeping existing materials up to date with regulatory developments in the financial promotions space.

In the risk management space you may be asked to support with:

• Identifying, assessing, managing and reporting on risks related to the Growth and Marketing teams. 
• Testing marketing controls for both design and operating effectiveness and identifying failures and improvements.
• Preparing risk & governance MI packs 
• Drafting updates to risk committees or responding to regulatory requests.

You should apply if:

• You have worked in the FCA, a UK bank, fintech or insurer and have been responsible for reviewing financial promotions to make sure they are compliant with relevant rules and regulations.
• You have in-depth knowledge and hands-on regulatory experience on financial promotions rules relevant to borrowing (loans, overdrafts, mortgages, buy-now-pay-later) and/or investments and/or insurance products.
• You have some understanding of industry risk standards and practices. For example, you’ve been involved in control testing or writing a risk and control self-assessment if not necessarily owning them end to end.
• You have excellent attention to detail and can manage multiple competing deadlines.
• You like finding novel solutions to problems and enjoy constantly learning.
• You’re resilient, adaptable and comfortable working in a fast paced and ambiguous environment where the day to day job is constantly evolving and changing.

The Interview Process:

Our interview process involves 3 main stages: 

• Short call with a Monzo Recruiter 
• Video-call with the Hiring Manager (30 mins)
• 2 x 45 minute competency-based interviews conducted via Google Meet 

Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us at [email removed - click apply for more details]

⏳Applications close at 6pm on 7th September 2023

Please note: as this is currently a 12 month FTC opportunity, we can only consider applicants that are either immediately available OR have a notice period of 1 month or less. 

What’s in it for you:

💰 £60,000 - 80,000 (dependent on experience)➕ benefits 

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚Learning budget of £1,000 a year for training courses and conferences, and much more, see our full list of benefitshere

Equal Opportunity Statement

We are actively creating an equitable environment for every Monzonaut to thrive.

Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2022 Diversity and Inclusion Report and 2022 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

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