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Join Battersea and play a vital role in providing love and care for dogs and cats in need.
Overview
Salary
£16325
Location
Old Windsor
Expires
Expires at anytime
Battersea is an animal rescue center dedicated to never turning away dogs or cats in need. Joining us allows you to be part of an organisation that deeply cares for animals, understanding their unique characters and quirks to find them the appropriate homes.
Role Summary
- As a Rehoming & Welfare Co-ordinator, you'll be providing exceptional customer service and ensuring the optimal outcomes for the dogs in our care.
- Your tasks will include professional communication with customers, effective assessment of potential customer suitability for rehoming and supporting the daily management of dogs.
Role Requirements
- Individuals should be resilient, adaptable, and able to handle physical tasks required for the role.
- Experience in customer service and animal welfare is preferable.
Application Process Details
- Battersea is committed to diversity and inclusion and operates an anonymised shortlisting process. We will also discuss necessary adjustments at application and/or interview stages for Disability Confident Committed Employers.
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
The role: As a Rehoming & Welfare Co-ordinator for dog rehoming at Battersea, you will be responsible for providing the highest level of customer service to customers while ensuring the best possible outcomes for the dogs in our care. Your duties will include dealing professionally with customers via all methods of communication, effectively assessing potential rehoming customers’ suitability, and supporting the Rehoming & Welfare team in the daily management of the dogs.
Job requirements: We are looking for individuals with resilience and adaptability to handle all aspects of this role, including the physical tasks required to provide exceptional standards of care to our animals. Experience in customer service and animal welfare is preferred.
Benefits: Battersea offers a range of benefits to support the wellbeing of our employees. These include pro-rated 36 days of annual leave, discounted gym memberships, an Employee Assistance Programme, generous pension contributions, and a free healthcare cash plan. We also provide extensive learning and development opportunities, including digital and in-person training programmes, leadership and management training, and mentoring.
Diversity and inclusion: We are committed to providing a welcoming and inclusive experience for all staff, volunteers, and trustees. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all. As a Disability Confident Committed Employer, we will discuss any necessary adjustments at application and/or interview stages to support you in performing at your best.
