Continuous Improvement Lead

About Pod As one of the UK's top EV charging providers, Pod is trusted by over 250,000 customers and powers more than 5 million miles every day. We started off in 2009 as Pod Point, helping people make the switch to electric as EVs began to hit the road. Today, we're leading the way into a smarter energy future. We've evolved from simply installing chargers to building a connected, intelligent charging network that supports homes, workplaces, and public spaces across the UK. We're the go-to for automotive giants like Mercedes-Benz, Hyundai, Jaguar Land Rover and BMW and support customers on the go through our partnership with Tesco. We're partnering with energy leaders Centrica and EDF and collaborating with Taylor Wimpey, Redrow and Barratt Developments to grow EV charging infrastructure in new homes. Our smart charging solutions don't just serve drivers; they help balance the grid, reduce energy costs, and make clean energy more accessible to everyone. Pod offers a supportive, inclusive environment where collaboration, care, and ambition go hand in hand. Whether you're helping a customer install their first home charger or designing the next generation of smart charging tech, you'll be part of a team that's driving real change. As the UK accelerates toward net zero, Pod is building the infrastructure, and the team, to power that future. People who care, who innovate, and who want to be part of something bigger. If you're looking for a career with purpose, a team that supports you, and a company that's shaping the future of energy, Pod might just be the place for you.

The Role As a Continuous Improvement Lead at Pod, you will drive operational excellence across our growing EV charging business. In this role, you'll analyse processes, implement Lean and Six Sigma methodologies, and lead projects that enhance efficiency, quality, and customer outcomes. You will be responsible for process analysis and optimisation, applying Lean and Six Sigma methodologies, interpreting data for actionable insights, leading improvement projects, and monitoring performance metrics. You will also champion a culture of innovation by providing training and fostering collaboration.

Job Requirements Minimum 5 years' experience in a continuous improvement or process improvement role. Strong knowledge of Lean, Six Sigma, and process optimisation principles. Proven ability to manage multiple projects simultaneously. Analytical mindset with experience in data interpretation and decision-making. Excellent communication and interpersonal skills, able to influence at all levels. Proficiency with project management tools and data analysis platforms (Excel, Power BI, etc.). Strong problem-solving skills and practical approach to solutions. Experience in operations or service industry environments preferred. Bonus skills include experience in EV, energy, or technology sectors and familiarity with automation tools and digital transformation initiatives.

Benefits Flexible hybrid working model. Access for you and up to 5 family/friends to the 'UnMind' wellbeing platform. Pod Charger. Work abroad for up to 20 days per year. Family & friend discount scheme. 25 days holiday (plus Bank Holidays). Very generous parental and family leave. Pension scheme with a 4.5% matched contribution. Eyecare scheme. Life insurance covering up to 4x your annual salary. Virtual GP provided by HealthHero. Employee Assistance Program. Free Mortgage Advice. Discounted Gym Memberships. Cycle2Work Scheme.