IT Manager

Job title: I.T. Manager

Department/ Team: Information Technology

Hours: Full Time

Salary: £50-55k

About Climate Bonds

About the Climate Bonds Initiative Climate Bonds Initiative is an investor-focused NGO working to mobilise the $100 trillion global bond market for climate change solutions. We promote investment in projects and assets necessary for a rapid transition to a low carbon and climate resilient economy. Our main workstreams are green bond standards and certification, data and market analysis, policy and market development, communications and advocacy. Climate Bonds is a fast growing, dynamic NGO driven by a big mission. You will be working within an organisation that is leading the development of innovative international climate finance solutions.

Role explanation

Acting as a Hands on I.T. manager you will provide BAU Information Technology administration services and act as an senior point of technical reference and line manager to the Systems Engineer and Support Engineer, while contributing to overall IT strategy, including implementation / consolidation of CRM’s, security enhancements, sharepoint oversight, and more.

Key Relationships

Head of I.T. – reporting – The hands on I.T. Manager will work closely with the Head of I.T. to participate in the development and implementation of a strategy for new service implementation, migrate existing services, and consolidate services with a key focus on Dynamics 365 Sales and Marketing Modules · Systems Engineers – The hands on I.T. Manager will line manage and collaborate with Systems Engineers to evolve the design into practise and alternate delivery ownership and contributions within I.T. initiatives. The I.T. Manager will also be accountable for the implementation and planning of system changes. · Support Engineer – The hands on I.T. Manager will act as a point of escalation for more advanced technical issues if the systems engineer is not available, or cannot satisfy the escalation process.

Decision Making Authority

Non-Budgetary decisions such as best practises for technical decisions (e.g. how to best align team needs with logical file hierarchy)

Key responsibilities

Project Management - 25%

Team Management and mentoring - 30%

Service Desk Escalation - 10%

Technical implementation - 35%

Requirements

Essential:

• Team leadership
• Creative Problem Solving
• Project management (ideally beyond Excel); A proven track record of project delivery or ownership
• Fluid prioritisation on concurrent projects
• Process Documentation
• Excellent organisation
• CRM Depoloyment / Management and integration
• Intune or other MDM
• Active Directory AD/AAD
• Exchange or Exchange Online
• SharePoint Deisgn and Administration
• Microsoft Licensing
• Security Best Practice

Desirable

• Microsoft Dynamics 365 Sales Professional and Marketing
• MS SQL knowledge
• ClickUp Experience
• PowerBI
• Jira Service Manager / Confluence
• OS X experience

Benefits

• Impactful responsibilities from the day you join with responsibility for your own learning curve, the role is what you make of it and the possibilities depend on you.
• Amazing opportunities for career progression and structured career development – we’ll work with you to explore your learning development and career potential

• We offer a structured and bespoke induction programme specifically suited to the team you’ll be joining and the specific role you’ll be doing. During your first few months, you’ll be given all the training you need to succeed in your role.
• Opportunity to attend a series of Lunch and Learns, delivered by internal subject matter experts and external guest speakers

• An international and diverse work atmosphere

• The chance to be part of our rapid growth and play a key role in the next exciting phase of Climate Bonds Initiative journey

• Everyone that joins us is given the opportunity to undertake our signature Green Bond training, which is recognised and certified by CPD.