Junior Salesforce Administrator

*this role is open to remote working within the UK. Successful candidates will be required to travel to their closest UNiDAYS campus (London or Nottingham) on occasion.

The role in a nutshell

We're looking for a Junior Salesforce Administrator to join our recently formed commercial operations team. UNiDAYS has leveraged Salesforce CRM for several years and is mid-way through a project to better integrate the tool into other systems and processes across the organisation. These are exciting times for the business, and you’ll have the opportunity to work with an experienced Senior Salesforce Administrator and the Head of Commercial Operations to shape how we work with the Salesforce platform and unlock greater value.

Day to day responsibilities 

• You’ll be our 'go-to’ person for Salesforce end users, supporting various departments including commercial, finance, legal, customer service, production and operations across UNiDAYS.
• You will assist the Senior Salesforce Admin in building workflows and solutions in Salesforce.com and associated systems that support business requirements and processes, including dashboards reports and analytics.
• Administer Core Salesforce CRM platform, including support, maintenance, permissions, and licensing.
• Provide Salesforce system maintenance, configuration, enhancements, and upgrades, reviewing and releasing performance updates to security, business logic, and usability.
• Create scheduled quality checks to ensure data integrity and accuracy of accounts, contacts and monitor neglected or duplicated leads and opportunities.
• Proactively manage and improve partner data quality
• Assist the Senior Salesforce Admin with training plans for end-users and creating internal content and tutorials to enable internal teams to be able to self-service.
• Manage user licences, profiles, and update security permissions and system security levels.

What we need from you

• You’re an experienced Certified Salesforce Administrator.
• Salesforce Sales Cloud experience essential and knowledge of working with Salesforce Flows and Validation is preferable
• Docusign and/or CreditSafe experience would be nice to have
• Ideally experience working as a Salesforce Administrator within a B2B media, technology or SaaS industry
• You’ll understand how to translate Salesforce data into reporting and dashboards that create insights and enable departments to make more informed decisions.
• Able to work in a fast-paced environment with a hands-on approach and demonstrated ability to multi-task and think creatively.
• Excellent verbal communication skills, with the ability to communicate clearly, effectively and appropriately with colleagues at all levels

Perks

We've accomplished a lot since we started in 2011, but in many ways, this is just the beginning. This is the chance for you to get in on ground zero. An opportunity to make a difference within the business with global reach. We are the world’s largest Student Affinity Network, with over 22 million verified members in 115 markets including the US, UK, Germany, India, Canada and Australia. We work with 800 of the world’s biggest brands globally, taking their products and services into the hearts and minds of tomorrow’s professionals, delivering engagement, building affinity and sales. You’ll also be working for a Great Place to Work CertifiedTM company who have been recognised on the UK’s Best WorkplacesTM for Wellbeing and UK's Best Workplaces for Women 2022 list. To find out more about our workplace initiatives, see our UK exclusive case study with Great Place to Work and be sure to visit our profile for more information.

We offer a fast paced, fun & social working environment where you can truly make an impact. We believe that work should enhance and complement your life which is why we leave it up to you to decide where you work. You can choose to work from your assigned campus (either Nottingham or London) or from home, whatever works best for your individual needs. Your manager may request you attend team meet ups at your campus but other than that it is up to you! We work hard at UNiDAYS, but we also believe in fair compensation for hard work. That's why we're pleased to offer all employees full access to our comprehensive benefits package.

Our perks include:

• 25 days holiday per year increasing with length of service, plus flexible bank holidays
• Competitive salaries
• 4pm finishes every Friday
• Company bonus scheme
• Company pension scheme
• Private health insurance (Vitality)
• Income protection policy
• Life assurance policy
• Employee Assistance Program
• Enhanced parental leave pay
• Core hours with flexibility around how/when you manage your time
• Regular team building activities
• The latest tech and hardware will be supplied from day one
• Good Vibes Program: we know we’ve all had to adapt to new ways of working and UNiDAYS has always taken pride in the community we’ve created in the office but we’re just as committed to creating an innovative approach to fostering connections and improving engagement outside of the office! We want to boost your remote working experience so think virtual parties, pottery classes, wellness classes and guest speakers just to name a few!
• Support for home working for all new team members. We will help assess your home set up and you can expense £150 towards any additional furniture you may need to be safe and comfortable when working from home

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.