Head of Fundraising Operations

About the team

We have big goals over the next few years. We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

Salary: London: £52,973 - £55,435; Regional/homeworking: £51,235 - £53,593 (Including Allowances)

Mind's Fundraising department consists of four departments – Partnerships Fundraising, Public Fundraising, Workplace Wellbeing and Fundraising Strategy and Operations: overseen by our Fundraising Director. We have seen huge growth and success over the last 10 years and currently generate in excess of £35 million a year for Mind's work.

We are looking to invest further in the directorate to take Mind's fundraising to the next level and enable us to do even more to support Mind's mission.

As part of this investment, we have grown the Fundraising Operations function from one person to a team of three roles. The relatively new Head level role leads the team and sets the strategic direction, enabling fundraisers across the directorate to excel in their roles. The team will do this by supporting the fundraising team on:

• Fundraising compliance
• Cross-directorate processes and projects
• Risk management
• Our approach to ethical fundraising
• Directorate communications
• Reporting into the Head of Fundraising Strategic Development, you will form part of the wider Fundraising Strategy and Operations team.

Key duties and responsibilities

The post holder will:

Your work with your team, will ensure the fundraising directorate (c180 people) is able to work as efficiently and effectively as possible by ensuring:

• Everyone has the tools to be successful in their role
• We're communicating and working effectively across teams (both within the directorate and across the wider organisation)
• That all fundraising activity is compliant and follows best practice

Leadership of Fundraising Operations is critical to the success of the Fundraising team and Mind's ability to generate income. If you are an experienced team-leader and problem solver who is well-experienced in a range of fundraising functions, strategic planning, internal communication, fundraising compliance and influencing senior stakeholders then we'd love to hear from you.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.