Workplace Experience Manager

Brief info about Vinted 

Vinted Marketplace is the largest online international C2C marketplace in Europe dedicated to second-hand fashion, with a growing member base of over 80 million registered members spanning 19 markets in Europe and North America. With a mission to make second-hand the first choice worldwide, Vinted enables people to sell and buy second-hand clothes and lifestyle items from each other, helping give those items a second or even third life.  

Vinted Go launched in 2022, with a focus on developing products and solutions for more seamless shipping and delivery across Europe. Vinted Go has connected more than 40 carriers and more than 200,000 PUDO points across Europe to support the delivery of millions of parcels per year.  

The Vinted Group, composed of Vinted Marketplace and Vinted Go, is headquartered in Vilnius, with workplaces in Czech Republic, Germany, Lithuania, France, the United Kingdom, the Netherlands and over 1,800 employees. It is backed by six leading venture capital firms: Accel, Burda Principal Investments, EQT Growth, Insight Partners, Lightspeed Venture Partners, and Sprints Capital. 

Information about the position

As the Workplace Experience team, we create diverse work area selections where Vinted employees can choose the most suitable working approach for their needs. It could be a workplace in the office, office cafeteria, lounge, remote workplace at home, or coworking in other remote areas.

We support hybrid working model approaches by integrating necessary tools or infrastructure solutions to create opportunities for people to feel productive and connected.

We are looking for a Workplace Experience Manager who would work on-site at the new Kaunas office. Since Kaunas is a new location for Vinted, we are looking for a true office soul who would work on-site with most tasks related to office facilities & household management, overall onsite employee experience, and would contribute to global projects for operational process improvements.

If you’re willing to take such a role as Workplace Experience Manager in the growth of our organization, you may well be just who we need.

In this position, you’ll

• Will be running day-to-day office operations, managing a household, negotiating and maintaining partnerships with service vendors, solving location-relevant facilities problems, seeking and assuring its quality; 
• Actively communicating with all Vinted employees both verbally and in written format (in English);
• Be a first point of contact for Kaunas employees, and guests on-site, as well as managing online requests;
• Ensuring that Kaunas office facilities meet government regulations, environmental, health, and security standards;
• Partnering, negotiating, and problem-solving with building and facilities owners;
• Contributing, providing input, owning implementation stage at co-owned projects within the global Workplace Experience Team, such as seating plans, local events and initiatives, catering, online support management, etc.;
• Gathering and processing workplace data, providing summaries from it in an effective manner; 
• Contributing to annual facilities budget creation, maintaining its assigned areas, and monitoring expenses;
• Onboarding company new joiners with essential in-office procedures in a welcoming and culturally aligned manner.
• Collaboration and alignment with various workplace team stakeholders, such as Finance, People, Legal, Infosec, IT, etc., are vital for ensuring the workplace experience strategy is well-integrated with other organizational functions.

About you 

• Experience in workplace experience management in a fast-growing organization;
• Experience in co-creating within a distributed team; 
• Project management and delivery skills;
• Strong time management and prioritization skills;
• Attention to the details;
• Customer service attitude;
• Excellent communication and interpersonal skills, including the ability to speak with all levels of employees, guests, vendors, and team members (In English);
• Proactiveness in seeking out opportunities to further develop skills and improve.

Work perks

• The opportunity to benefit from our share options programme
• 25 working days of holiday
• Mental and emotional health support through the Mindletic app
• Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
• Private health insurance
• A daily lunch allowance
• Monthly team-building events
• A personal monthly budget for shopping on Vinted
• A dog-friendly office