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Join Battersea's mission as a Cattery Team Leader, helping every dog and cat in a supportive and loving environment
Overview
Salary
£35000
Location
London, UK
Expires
Expires at anytime
Organisation Summary
Join the dedicated team at Battersea, an organisation committed to never turning away a dog or cat in need. Being part of the Battersea family means providing love, expert care, and a new home for our furry friends. It's more than just a job; it's a chance to make a real difference in the lives of animals.
Role Summary
- Leading and developing a diverse team of staff and volunteers, providing high-standard customer service and animal welfare.
- Managing the cat population efficiently and responsibly, with a focus on maintaining top welfare standards.
- Creating a supportive work environment whilst ensuring smooth service provision.
Role Requirements
- Resilience and adaptability in handling the diverse aspects of the role.
- Ability to handle physical tasks to provide exceptional animal care.
Benefits
- 36 days of annual leave (including 8 days Bank Holiday leave allowance) for full time employees.
- Discounted gym memberships, cycle to work schemes, Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions (up to 10% employer contributions.
- Free healthcare cash plan.
Diversity and Inclusion
Battersea values diversity and works towards a fair and inclusive environment for all staff, volunteers and trustees. We have an anonymised recruitment process and encourage applicants from all sections of the community.
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that's just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
The role: As a Cattery Team Leader, you will provide day-to-day leadership to a large and diverse team of staff and volunteers, ensuring high standards of customer service and animal welfare at all times. You will lead, motivate, and develop the Cattery team, so they can perform at their best and deliver a great customer service experience. You'll uphold excellent husbandry and welfare standards, oversee smooth and efficient service delivery, and create a supportive working environment. A key part of the role is managing our cat population effectively and responsibly. You'll ensure we use our limited capacity wisely, enabling us to help as many cats as possible while maintaining the highest welfare standards.
Job requirements: We are looking for people with the resilience and adaptability to handle all aspects of this role. It is important to note that the role does involve a lot of physical tasks which are required to provide the exceptional standards of care to our animals.
Benefits: In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include 36 days of annual leave (inclusive of 8 days Bank Holiday leave allowance) per year for full time employees, discounted gym memberships and cycle to work schemes, Employee Assistance Programme and access to Wellbeing Resources, generous pension contributions - up to 10% employer contribution, and a free healthcare cash plan.
Diversity and inclusion: We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all. We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
