Business Operations Manager

ABOUT PLEDGE

Pledge empowers transport and logistics leaders to reach their sustainability goals through its accredited and integrated software. With a focus on accessibility and transparency, Pledge helps businesses measure, reduce and remove their logistics supply chain carbon emissions in minutes with its self-serve product, giving customers the confidence they need to take credible and impactful climate action in logistics supply chains.

Founded in 2021 by early Revolut employees, David de Picciotto and Thomas Lucas, and Freetrade’s co-founder and former CTO, André Mohamed, Pledge's team draws on its experience building scalable businesses in the regulated and complex payments and capital markets industries and applies it to help decarbonise some of the highest emitting industries on the planet.

Pledge has recently secured $10 million in Series A funding from leading institutional investors including Zinal Growth, Lowercarbon Capital and Visionaries Club, to continue building best-in-class products and drive its mission to help businesses reach net zero emissions. 

ABOUT THE ROLE

As Pledge’s Operations Manager you'll play a defining role in the continuity of the company. This highly cross-functional role supports our teams across Sales & Marketing, Finance and HR, working directly with the CEO, founding and leadership team to support the company's growth and business objectives. Expect to wear a lot of different hats!

WHAT YOU'LL BE DOING

• Own and execute operational and strategic cross-functional projects spanning strategic planning, finance, investor relations, marketing and business development.

• Collaborate with team members across the company to drive impact and help unblock complex challenges

• Help support better business decisions by managing competing priorities while assessing new ones

• Contribute to the coordination and implementation of key initiatives and performance across sales and marketing

• Support with investor relations, including updates, financial analysis and preparing relevant ad-hoc collateral

• Ad-hoc budget planning and monitoring of expenditure to ensure the company operates within its financial model

• Manage and develop key vendor relationships across our sales, marketing, finance and HR functions

• Identify areas of improvement in operational efficiency and effectiveness across the company including OKR setting, internal communications and create internal controls to monitor and mitigate operational and business risk

WHAT YOU'LL NEED

• At least 2 years of experience in a high-growth startup, investment banking, consulting, private equity.

• Experience working in a cross-functional team, ideally with exposure to B2B SaaS companies

• Experience in a fast-paced environment and ability to keep attention to details even while under pressure

• Excellent verbal and written communication skills, with an appropriate blend of professionalism and friendliness

• A track record of being a top performer in your work or operating at a competitive level in other activities

WHAT WILL MAKE YOU SUCCESSFUL

• You share Pledge’s mission to help businesses make a positive environmental impact

• You can work autonomously and take ownership with a high degree of integrity

• You operate best without lots of bureaucracy

• You are a fast-learner and can quickly develop compelling, fact-based and informed opinions

• You approach work in a logical way and operate from first principles

BENEFITS

• Generous stock options - we are all owners of Pledge

• Competitive salary

• 25 days holiday (excl. bank holidays) increasing by 1 day each year of employment

• Pension plan

• Private health insurance (you’ll have full access to private online GP appointments, mental health support, and a Care Hub)

• Cycle to work scheme

• Regular team socials