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Join Pact Coffee as a Content and Communications Assistant and become a pivotal force in a company that's revolutionizing the coffee industry
Overview
Salary £30000
Location Bermondsey United Kingdom
Nomad Friendly? 
98% Remote- UK
Expires Expires at anytime
At Pact Coffee, we are passionate about transforming coffee into a force for good. Our innovative direct-trade approach ensures we source only the finest specialty-grade coffee, pay farmers well above market rates, and support sustainability both locally and globally. With coffee roasted fresh within a week and delivered swiftly, we're enhancing the UK coffee experience and positively impacting lives where our coffee originates.
We're on the lookout for an enthusiastic Content and Communications Assistant to join our CRM and brand team. This role is crucial for expanding Pact Coffee's reach and increasing brand awareness through captivating content across multiple platforms.
- Engage with audiences on social media platforms like Instagram, Facebook, TikTok, LinkedIn, Strava, and YouTube.
- Manage the social media content calendar.
- Communicate with journalists and coordinate sample deliveries for PR.
- Take charge of product description pages, ensuring SEO and trend alignment.
- Perform keyword research and craft blog content to attract new visitors.
- Analyze competitors to keep our content fresh and relevant.
- Focus on persuasive copywriting that adheres to Pact Coffee's style guide.
- Build relationships with internal and external partners and collaborate on shared initiatives.
- At least 1 year of social media or marketing experience, or relevant experience in the coffee industry.
- Ambitious and proactive with excellent time management.
- Strong communication skills, with a keen eye for grammar and spelling.
- High-level writing ability, with or without professional writing experience (training provided).
- Familiarity with Google Workspace.
Pact Coffee offers a dynamic workplace with a salary up to £30k, increasing holiday days, a hybrid working model, flexible hours, a monthly coffee allowance, copywriting coaching sessions, health and wellbeing credits, an inclusive work environment, and more. Note that we can only consider applicants currently residing in the UK.
Pact Coffee champions diversity and inclusion, encouraging people of all backgrounds to apply. If you require adjustments during the application process, please reach out to careers@pactcoffee.com, and feel free to include your pronouns in your application.
Pact Coffee is about making coffee a force for good. With our pioneering direct-trade model, we go straight to the world’s most talented farmers, pay them a truly phenomenal price for truly phenomenal coffee, roast and grind it in our Surrey roastery, and deliver it to customers just days later.
By bringing this fresh, exceptional coffee to customers, we can improve the experience of UK coffee drinkers while changing lives at its source. This is about great-quality coffee, not charity. A win-win situation.
What we do
- Source 100% speciality-grade coffee.
- Pay farmers significantly more than the commodity-market market.
- Encourage and fund sustainability projects at home and abroad.
- Roast our coffee within seven days of delivery.
- Have a good-willed, collaborative approach to the coffee industry as a whole.
Requirements
We’re looking for a Content and Communications Assistant who will support the Content and Communications Lead within our wider CRM and brand team. You’ll be a key player in the growth of Pact Coffee, writing and appropriating content on a wide array of channels to further awareness of the brand, increase positive customer sentiment, and sell the company’s coffee and products.
As a Content and Communications Assistant, your main responsibilities will include:
- Posting, testing, learning, and listening to the audience on all social media channels, Instagram, Facebook, TikTok, X, Linkedin, Strava, and Youtube.
- Ownership of the social media calendar.
- Emailing journalists and organising the delivery of samples to generate PR coverage for Pact Coffee.
- Ownership of PDP creation for coffees and store products, auditing these frequently, keeping in mind search-engine optimisation and customer trends.
- Conducting keyword research and using this to write blog articles which bring new eyes to the Pact Coffee website.
- Conducting competitor analysis to stay ahead of the crowd and ensure Pact Coffee is talking about what interests the customer as soon as it happens.
- Copywriting with conversion in mind to be convincing, concise, and grammatically correct at all times and aligning with the Pact Coffee style guide.
- Create and build relationships with internal and external stakeholders.
- Working with like-minded brands on partnerships when it’s beneficial for Pact Coffee.
What’s beneficial for candidates:
- 1+ year of experience working in social media, in a marketing role, or in the coffee industry.
- A driven, ambitious attitude to proactively get things done.
- Outstanding time-management skills and a highly professional attitude.
- A great communicator.
- A laser-sharp focus for grammar and spelling. Professional experience in writing isn’t necessary (you’ll be trained on the job), but you’ll still be able to write to a very high standard.
- A proficiency in Google Workspace.
Benefits
- Salary bracket: up £30k.
- 23 days holiday, increasing annually up to 27 days.
- Time off between Christmas and New Year – our office is closed.
- A hybrid working model, with time spent working in our Bermondsey (central London) office and at home.
- Flexitime (core hours 10-4).
- Monthly coffee allowance.
- Monthly copywriting coaching sessions.
- Health and wellbeing credits with Juno.
- An accessible and open workspace.
- Unlimited coaching sessions with More Happi.
We are unable to sponsor any applicants from outside of the UK at this time. Please only apply to this role if you are currently residing in the UK.
Pact is an equal-opportunity employer and welcomes everyone to our team. We strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, parents, and individuals with disabilities to apply. If you need reasonable adjustments at any point in the application or interview process, please let us know by email to [email removed - click apply for more details].
In your application, please feel free to note which pronouns you use (she/her/hers, he/him/his, they/them/theirs, etc).
