AI Operations Analyst

We’re Pod – one of the UK’s leading EV charging providers, trusted by over 250,000 customers and powering more than 5 million miles every single day. We started off in 2009 as Pod Point, helping people make the switch to electric as EVs began to hit the road. Today, we’re leading the way into a smarter energy future. Now part of the EDF Family, a global leader in low-carbon energy, we're giving people and communities the power to move confidently through electrification. We’re proud to be the trusted charging partner for leading automotive brands like Mercedes, Jaguar Land Rover, BMW, and Kia; home builders Barratt and Bellway; and retail giants including Tesco. Our smart charging solutions don’t just support EV drivers - they help balance the grid, lower costs, and make clean energy accessible to everyone. Pod is the next evolution of Pod Point. As electrification becomes everyday, Pod is here to help build a brighter future for society by managing the flow of energy, making it affordable, accessible, and for the benefit of everyone. With 250,000 customers already trusting us to be at the heart of their EV life, we see Pod playing a leading role in the UK’s increasingly electrified future. Our focus is on powering not just homes and vehicles, but local communities and social progress.

The role: The AI Operation Analyst sits right at the heart of how Pod is changing the way we work with AI. We are not experimenting for the sake of it, we are solving real problems and building things that make a genuine difference to teams and customers. The AI Operations Analyst will work closely with the Enterprise Tech Team to turn ideas into practical tools, help colleagues feel confident using AI, and build solutions that did not exist yesterday. You’ll be responsible for enabling teams to use AI day to day, configuring and improving AI workflows, turning stakeholder briefs into working solutions, tracking and communicating AI impact, staying current and bringing in relevant ideas, and upskilling colleagues at all levels.

Job requirements: We think the role would be great for somebody who has curiosity and a practical approach to AI, technical literacy and a hands-on mindset, strong stakeholder and meeting skills, comfort with ambiguity and change, self-starter energy, and clear communication skills.

Benefits: Access for you and up to 5 family/friends to the 'UnMind' wellbeing platform, Podpoint Charger, Discounted energy tariff, Flexible hybrid working model, Work abroad for up to 20 days per year, Family & friend discount scheme, 25 days holiday (plus Bank Holidays), Very generous parental and family leave, Pension scheme with a 4.5% matched contribution, Eyecare scheme, Life insurance covering up to 4x your annual salary, Virtual GP provided by HealthHero, Employee Assistance Program, Free Mortgage Advice, Discounted Gym Memberships, Cycle2Work Scheme.

Important Information: You must have the legal right to work in the UK. We celebrate diversity and encourage applications from all backgrounds.