Compliance Manager

About Lendable

Lendable is on a mission to make consumer finance amazing: faster, cheaper and friendlier.

We’re building one of the world’s leading fintech companies and are off to a strong start:

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• One of the UK’s newest unicorns with a team of just over 250 people
  
• Among the top 10 fastest-growing tech companies in the UK
  
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  Profitable since 2017
  
• Backed by top investors including Balderton Capital and Goldman Sachs
  
  
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  Loved by customers with the best reviews in the market (4.8/5 across 10,000s of reviews)
  

So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.

We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of these are held by big banks with dated systems and painful processes.

Join us if you want to

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• Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
  
• Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo
  
• Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting
  

About the role

Zendable’s Compliance team implements a compliance program that enables Zendable to adhere to regulatory requirements while also identifying and addressing potential regulatory issues that may arise. As a second line of defence, Compliance proactively partners with the business to support new products, initiatives, change management, issue identification, corrective actions, and third-party risk management. Compliance activities also include prevention and detection activities not limited to administrating compliance training, conducting testing, monitoring, reporting, escalation and issue oversight.

We're looking for a Compliance Manager to join our team in driving critical compliance management system (CMS) elements. In this role, the Compliance Manager will support the CMS, by collaborating across global teams to achieve Compliance objectives.This role will report to the Head of US Compliance and will be required to work independently and cross-functionally.

What You'll Do

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• Provide advisory guidance to the business on regulatory requirements related to unsecured personal loans and credit cards, particularly as it relates to product change management, marketing and advertising, and regulatory changes

  
  
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  Recommend enhancements to the CMS that include:
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  • Development and enhancement of compliance policies and procedures

    
    

  • Implementation and maintenance of the compliance training curriculum based on regulatory requirements, internal policies, risk assessments, corrective actions, and regulatory changes

    
    

  • Management of audit and exams

    
    

  • Maintenance of issue management and remediation

    
    
  
  
  

• Work closely and cross-functionally with multiple departments (Product, Tech, Operations, Growth) while completing reviews.

  
  

• Participate in a fast-paced and growing business while providing a diligent and detailed work product.

  
  

• Support other key compliance and risk management projects as needed, especially as they relate to growth and partner bank requirements

  
  

What We're Looking For

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• 5+ years of professional work experience supporting a Compliance Management System in consumer lending, experience with credit cards and fair lending a plus

  
  

• Familiarity with applicable lending, AML, and Privacy laws and regulations that impact Zendable’s business including BSA, OFAC, GLBA, TILA, FCRA, UDAAP, FDCPA, ECOA, E-Sign, EFTA, NACHA

  
  

• Inquisitive and proactive in proposing creative and effective solutions and ability to learn and adapt in a fast-paced environment.

  
  

• Proficient computer navigation skills using a variety of software packages, including Google Docs, word processing, and spreadsheets.

  
  

• Strong project management, critical thinking, analytical, and writing skills.

  
  

• Must be detail-oriented, thorough, well-organized, and able to work with a global team

  
  

• College degree required, JD a plus

  
  

Life at Lendable (also check out our Glassdoor page)

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• The opportunity to scale up one of the world’s most successful fintech companies.
  
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  Best-in-class compensation including equity.
  
• You can work from home every Monday and Friday if you wish - on the other days, we all come together IRL to be together, build and exchange ideas.
  
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  401k contribution and medical insurance (optical + dental covered)
  
• We organise an annual trip with the whole company, to celebrate our milestones and reflect on our achievements.