Operations Team Leader

Young Lives vs Cancer is dedicated to supporting children and young people diagnosed with cancer, along with their families, by providing specialist social work and advocacy. Our mission is to ensure that they receive the right care and support at the right time, addressing both the emotional and practical impacts of the disease.

The role: As an Operations Team Leader in our Income Operations Team, you will play a crucial role in maintaining and improving the systems and processes that support our fundraising efforts. You will be responsible for ensuring that all operations related to income processing, supporter data management, and compliance are carried out efficiently, accurately, and to high standards. This includes managing and reconciling income flows, overseeing core operational processes, and driving continuous improvement across our operations.

Job requirements: We are looking for a candidate with supervisory and process improvement experience, who is capable of managing multiple priorities and deadlines. Strong consultative skills and an understanding of financial and fundraising compliance are essential. Experience in managing or supervising teams is also required.

Benefits: We offer flexible working hours, wellbeing days, a generous annual leave allowance, great family/caring leave entitlements, an enhanced pension, and access to our employee savings scheme. We are committed to creating a supportive and inclusive environment that fosters your professional growth.

Applications details: To apply, please complete the work history sections of our online application form. We operate an anonymised shortlisting process to ensure fairness and inclusivity. For any adjustments or access requirements during the application process, please contact David Lewis.