Insurance Product Manager

About Bikmo

Bikmo is an award-winning cycle insurance specialist with a mission to protect the world’s riders and the places we ride. We already protect over 75,000 riders across the UK and Europe.

We build simple yet comprehensive insurance policies designed for all riders and use technology to make purchasing and managing a policy super-easy 24/7. We’re proud to partner with some of the biggest brands in the bike world from British Cycling to Brompton and ÖBB to Deliveroo.

Purpose is core to our culture which is why we’re a B Corp and 1% for the Planet member, with clear social and environmental goals that align with our company mission.

About the Role

Are you an Insurance Product Manager ready to embark on a thrilling journey with Bikmo? We're on the lookout for an enthusiastic professional to join our dynamic team. As a pivotal figure in our organisation, you'll play a key role in launching cutting-edge insurance products specially crafted for the vibrant world of cycling. 

Your mission: lead the charge in product development, management, and foster strong relationships with our insurance partners in the UK and Europe. 

How you will contribute 

• Pioneer Cyclist-Centric Insurance Products:
• Spearheading the setup and launch of innovative insurance products tailored exclusively for the cycling community.
• Collaborate seamlessly with external providers, steering successful product delivery that resonates with cyclists.
• Cycle-Inspired Product Enhancement:
• Immerse yourself in the cycling community, conducting research to identify opportunities for product enhancements and exciting new projects.
• Skillfully understand, review, and suggest changes to product wordings, schedules, and insurance documents, ensuring they protect the world’s riders
• Prioritise and advance product improvements that not only resonate with cyclists but also contribute to revenue growth, in pursuit of the Bikmo mission.
• Metric Mastery and Collaboration:
• Create, develop, monitor, and share performance metrics, including loss performance and retention, showcasing your analytical prowess.
• Cooperate with cross-functional teams to address challenges and optimise product performance on the cycling stage.
• Customer-Centric Compliance:
• Consider the impacts on our cycling customers in your role, ensuring compliance with the Consumer Duty and the three cross-cutting rules: act in good faith, avoid foreseeable harm, and enable and support retail customers in pursuing their financial objectives.
• Take an active role in supporting and developing Bikmo’s product governance process, ensuring our products align with the highest standards.
• Embody the Bikmo values and ethos in all aspects of your work, becoming a true ambassador for our brand.

Your approach to work

You will be a self-directed person who can manage your own time and can collaborate with people who have different working styles in different time zones. We believe that the best approach to work is to give our team members autonomy and accountability within their roles. Our culture promotes trust, communication and flexibility and we work as a team to support each other and deliver our goals. 

What we are looking for;

• Proven Insurance Product Management Experience, with 2+ years of successful experience in launching and managing insurance products.
• Strong project management skills and the ability to navigate independently through the twists and turns of product development.
• Excellent written communication and negotiation skills
• Analytical mindset with the ability to conduct market research and analyse product performance
• Ability to travel internationally once a quarter, embracing the global journey of cycling insurance.
• Passion for pushing boundaries and creating innovative solutions.
• It would be wonderful if you live near either of our offices in Chester (UK) or Innsbruck (AT), however we would consider applications from people living in the UK, Austria, Germany, Ireland, Belgium or France. 
• You must live within a European or UK timezone

Bonus Experience / Qualifications:

• A passion for cycling or other sports, bringing an authentic connection to the heart of our products.
• CII qualification or equivalent, demonstrating your commitment to excellence.
• Fluent in English; fluency in German, French, or Dutch would be a pedal-powered benefit.

What we offer;

First of all, we offer a work environment based on trust, responsibility and flexibility. Wellbeing is important to us which is why our package offers benefits as well as competitive remuneration including;

Bikes + Health

• The best discount on a Bikmo insurance policy to protect you and your bikes.
• You can benefit from our trade account discounts to get kitted out with the best bikes and kit.
• Weekly virtual yoga and strength HIIT sessions.
• Bike leasing / Cycle to Work Scheme.

Wellbeing

• Full-time, Mon-Fri moving to a four day (full salary) work week from Summer 2024. We are happy to consider job sharing and part-time options.
• Life Insurance.
• Mental Health, Neurodiversity & Wellbeing support.
• Ride days for when you need to get away from your desk and enjoy the trails.
• Volunteering days to support other organisations doing great things. 
• Our benefits also cover a wide range of great time off policies to provide you that peace of mind that we will support you should you need it.

Equality 

Don't feel like you're matching 100% of the criteria? We welcome applicants who can meet the core requirements, even if you don't think you tick all of the boxes. We actively encourage applications from diverse backgrounds and under-represented groups within the cycling and insurance industry.

Bikmo is an equal opportunities employer, this means we recruit, develop and compensate regardless of differences. We value diversity. Everybody is unique and this should be celebrated. We want Bikmo to be a place where people feel comfortable bringing their whole selves to work. 

Application Process

To continue the conversation just click the, Find out more, button and attach a short cover letter + your CV. We love to hear how your own values and experiences align with the role.

We are looking to hire for this role as soon as possible, so interviews will be on a rolling basis.

If you require any reasonable adjustments to be made to support you through our recruitment process please get in touch.

Remember 

By applying for this role you are giving Bikmo consent to use the information you provide to process your job application in accordance with GDPR/DSVGO regulations.