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Chatbots Product Manager - LLM Assistant

Flo health

Clock

Posted over 30 days ago...

Expired

Join Flo as a Product Manager to revolutionize women's health through cutting-edge AI chatbot technology

Overview

icon Salary

£120000

icon Location

London, England, United Kingdom,

icon Expires

Expires at anytime

Organisation summary: Flo is at the forefront of women's health technology, gearing up to launch GenAI, a groundbreaking product that leverages the latest in machine learning to empower women. By understanding body signals, Flo provides personalized health insights through intuitive conversational interfaces. This is your chance to join a team dedicated to innovation, user empowerment, and the transformation of health communication.

  • Lead the creation and management of AI-powered chatbots for personalized user interactions.
  • Collaborate closely with cross-functional teams, including engineering, machine learning, medical, and legal departments.
  • Take charge of the product roadmap, aligning with company goals and making data-driven decisions.
  • Oversee the development and delivery of AI chatbot proofs of concept through R&D, setting the stage for strategy beyond 2024.
  • 5+ years of product management experience, specifically in technical, AI, or machine learning domains.
  • Strong technical background with a deep understanding of Gen AI trends and tools.
  • Proven ability to deliver product features at a fast pace using an iterative approach.
  • Expertise in user-centric design leading to successful consumer products.
  • Exceptional stakeholder management skills, especially in regulated fields.
  • Excellent communication, interpersonal, and negotiation abilities.
  • Experience in healthcare is a plus.
  • Manage the team's daily operations, including sprint organization and feature exploration.
  • Work independently to solve problems and support the engineering team.
  • Design features in collaboration with designers and researchers, and ensure smooth delivery to engineers.
  • Lead initiatives within the company's OKR framework.
  • Develop AI chatbot strategies that align with the company's vision.
  • Utilize data to prioritize user needs and refine product offerings.
  • Define and track product success metrics.
  • Collaborate with content and conversation design teams for optimal user experience.

Salary starting from €4700 gross per month for applicants in Lithuania.

GenAI is about to be productised by Flo, empowering our users to take control of their health. We help women harness the power of their body signals through a conversational approach, providing personalised and detailed answers to their questions. With our conversational approach and cutting-edge LLM-based technologies, we are opening a new era in this journey. You will create and manage chatbots that offer personalised conversations using cutting-edge machine learning.

You will be working very closely with engineering and machine learning on a day-to-day basis along with the medical, data privacy, security and legal teams. You will also work closely with our Chatbots product designer, content designer, and UX researcher to design features and ensure the delivery to engineers is seamless. You’ll manage the roadmap, contribute to the company’s goals and make data-informed decisions. Your goal will be to deliver PoCs for AI chatbot work using R&D through 2024 and then develop the strategy into 2024.

Your Experience

Must have:


  • 5+ years of experience in product management including experience working in a technical, data, AI or machine learning PM role. Must have a strong technical background. 
  • Good knowledge of Gen AI trends, tools and technical landscape.
  • Experienced working with data and analysts
  • A track record of fast-paced delivery of features and an iterative test-and-learn approach. 
  • A proven track record of thoughtful, user-focused insights that have led to successful consumer product launched
  • Demonstrated ability to handle ambiguity and work collaboratively with cross-functional teams
  • Excellent stakeholder management ideally having worked in regulated environments and can easily work with clinical, legal, data privacy, and security teams.
  • Excellent written and oral communication, interpersonal, and negotiation skills, technically conversant, and able to collaborate easily with engineers and designers
  • Experience using quantitative and qualitative insights to make data-driven product decisions

Nice to have:


  • Prior experience working in healthcare

What you'll be doing

You'll be responsible for:


  • Running the day-to-day of the team - organising sprint work, running refinements, working with engineers including ML engineers, to write epics and stories, running user story mapping to explore new features. Ability to work independently to unblock engineers and problem-solve. 
  • Collaborating with a product designer, content designer and UX researcher - designing features, running rapid user testing and handoffs to engineers. 
  • Leading the team in establishing initiatives that are set and measured as part of the company OKR process
  • Creating AI chatbot strategy and vision aligned with the company's vision
  • Uncovering the user needs and problems, prioritising them using quantitative and qualitative data
  • Managing clear, thoughtful product requirements and feature descriptions to help teams work efficiently and effectively
  • Applying a combination of qualitative and quantitative approaches, customer understanding, and product intuition to inform your decisions and approach
  • Defining and monitoring product success metrics using data-driven goals
  • Partner with the content chatbot team and conversation designers to create a well-defined user experience. 
  • Being a reliable and proactive member of an established team

Salary Range: 
Lithuania - Starting from €4700 gross per month.

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