Return to jobs 
Join Delivery Stream and Drive Efficiency in Product Teams with Your IT Expertise
Overview
Salary £5300 - £56000
Location London, England, United Kingdom,
Nomad Friendly? 
98% Remote- Europe
Expires Expires at anytime
Organisation summary
Delivery Stream is a forward-thinking company dedicated to amplifying the efficiency, velocity, quality, and security of product teams through state-of-the-art automation and tooling solutions. Joining their team means being at the forefront of system administration innovation, where your work directly contributes to the optimal functioning of product teams.
Role Summary
- Manage and optimize Atlassian Stack and Google Apps for access control and automation.
- Oversee device management for a variety of hardware ensuring smooth operations.
- Improve internal processes, including onboarding and helpdesk support.
- Create and update technical documentation within an internal wiki.
- Adapt and thrive in an Agile work environment.
- Deliver exceptional service desk management, with a focus on key performance metrics.
- Transition from on-site to remote work with a flexible weekly schedule.
Role Requirements
- Minimum 5 years of experience in System Administration.
- Proficient in hardware setup, MDM tools like Kandji/Jamf, and Unifi Wifi systems.
- Experienced with MacOS, Google Workspace Admin, Jira, Confluence, Bitbucket, Opsgenie, and 1Password.
- Knowledge of system security, access controls, backups, and firewalls.
- Skilled in setting up accounts and configuring workstations.
- Intermediate English proficiency.
- Experience with automation tools and understanding of API integration.
- Familiarity with security principles such as Zero Trust, RBAC, ABAC, and Security by Design.
- Willingness to complete the Okta Workflow Course within three months of joining.
- Ability to lead projects, setting clear and measurable goals.
Salary Range: UK - ₤31000 – ₤56000 per year, variable based on skills, competencies, and experience.
Tags: #LI-Hybrid #LI-LM12
The main goal of Delivery Stream is to enable product teams to work in the most efficient way.
We maximise product teams' velocity, quality and security by offering best-in-class automation and tooling.
Your Experience
Must have:
- Minimum 5 years of experience in System Administration.
- Proficiency in hardware setup and device management, including experience with MDM tools such as Kandji/Jamf, and Unifi Wifi systems.
- Demonstrated experience with MacOS.
- Skilled in using Google Workspace Admin, Jira, Confluence, Bitbucket, Opsgenie, and 1Password.
- Ability to ensure system security through implementation of access controls, backups, and firewalls.
- Competence in setting up accounts and configuring workstations.
- Intermediate proficiency in English.
- Experience with automation tools like Okta Workflows, Tray.io, Zapier, or Jira Automation, along with an understanding of API integration.
- Knowledge of security principles, including Zero Trust, RBAC, ABAC, and Security by Design.
- Commitment to complete the Okta Workflow Course within the first three months of employment.
- Proven ability to organize and lead projects from proposal through to implementation, including the development of clear, achievable, and measurable goals.
What you'll be doing
You'll be responsible for:
- Demonstrate expertise in managing and optimizing Atlassian Stack and Google Apps, including groups, access control, SSO, 2FA, templates, and automation.
- Efficiently manage devices including meeting room equipment, monitors, tablets, test phones, and MacBooks, ensuring seamless functionality.
- Streamline and enhance internal processes, such as onboarding and helpdesk operations, to ensure user satisfaction.
- Develop and maintain an internal wiki for comprehensive technical documentation and manuals related to IT processes.
- Work effectively within an Agile framework, adapting to a fast-paced work environment.
- Commit to excellence in service desk management, focusing on metrics like reopen rates, closure rates with high satisfaction, SLA breaches, and response times.
- Start as the on-site IT representative, eventually transitioning to remote work and flexible weekly schedules based on workload evaluations.
Salary Range:
UK - ₤31000 – ₤56000 per year.
Ranges may vary depending on your skills, competencies and experience.
#LI-Hybrid #LI-LM12
