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Head of People

Runway East


Posted over 30 days ago...

Join as the Head of People at Runway East to Lead and Innovate in a Thriving, Flexible Workspace Provider


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No salary declared 😔

icon Location

London United Kingdom

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Hybrid (In-person ~3 day / week)- UK

icon Expires

Expires at anytime

Organisation summary

Runway East is a dynamic provider of unique flexible office spaces in London, Bristol, and Brighton, boasting benefits like private healthcare and team trips abroad. As a certified B Corp, the company values its impact on the planet and its people. The evolving work landscape presents an exciting opportunity for growth, making this an exhilarating time to join the team.

Role Summary

  • Lead strategic people initiatives and align them with the company's business objectives.
  • Directly report to the CEO and participate in high-level decision-making.
  • Drive organisational change and foster a culture of engagement and productivity.
  • Manage the People (HR) budget and performance management systems.
  • Develop and optimise employee development and retention strategies.
  • Champion a diverse, equitable, and inclusive work environment.
  • Lead the Talent Manager and Team Assistant, promoting a high-performance culture.
  • Facilitate strategy planning and OKR setting to ensure company alignment.

Role Requirements

  • 8+ years of experience in People/HR management.
  • Proven leadership in a growing business environment.
  • Strong strategic, adaptable, and open-minded approach.
  • Excellent emotional intelligence and relationship-building skills.
  • Experience in start-up/scale-up environments is a bonus.
  • Familiar with multi-site and customer-facing businesses.

Application Process Details

  • Initial 30-minute chat.
  • Online task taking 30 minutes.
  • 2-hour interview.
  • Trial Day and Culture Interview.

🎯 Head of People

🌍 London, UK

🏛️ 3 days working in our Bloomsbury office, 2 days working from home / office of your choosing

🤝 Reporting to Natasha, our CEO

The Company. Us. Runway East.

Did you want to grow up and work in a boring office? Us neither. At Runway East, we've been on a mission to destroy boring offices since 2014, in whatever size, shape and form they take. Since launching, we now have 9 buildings in London, Bristol and Brighton offering unique flexible office space for teams of 1 - 100 to work in, enjoying everything from dogs on demand to our famed Friday drinks trolley.

Our Runway East team enjoys a bunch of great benefits and unrivalled perks, from private healthcare to team trips abroad. We’ve also recently become a B Corp and think it’s important for our team to give a damn about its impact on the planet and its people.

Runway East has a strong brand, passionate customer base and most importantly, a product members genuinely love. Covid has presented challenges, but it has also presented opportunities. The way of working has been flipped upside down and the demand for flexibility is greater than ever. We’re ready to take full advantage of that.

Elevator Pitch: The Job. It’s a great job. We promise.

As the Head of People at Runway East, you’ll be instrumental in crafting and leading our strategic people initiatives, aligning them with our overall mission and business objectives. 

In this pivotal role as a key member of the leadership team, reporting directly to the CEO, your insights and strategies will play a crucial role in steering company-wide decisions and spearheading organisational change. Your leadership will be instrumental in sculpting our culture and team dynamics, ensuring our people are not only engaged and productive but also enjoy rewarding careers. You will uphold a scalable business unit that resonates with our ambitious growth plans, aligning our people strategy with the company's overarching vision.


Who You Are

  • A seasoned People/HR expert with 8+ years experience in the field
  • You’ve lead a people department before at a growing business 
  • A strategic visionary - you can craft a compelling vision that aligns seamlessly with our mission
  • ​​Adaptable and open-minded,  able to work in a fast paced environment and roll with the punches
  • A people champion – your emotional intelligence and relationship-building skills are unrivalled.
  • A skilled mentor and coach, fostering a culture of growth and continuous improvement.
  • Decisive and accountable, learning from every outcome.
  • Organised and methodical, passionate about optimising and iterating processes.
  • Bonus: Experience in start-up/scale-up environments, multi-site & customer-facing businesses,

It’d be a bonus if you:

  • Have experience in multi-site & customer facing businesses 

What you’ll be doing?

Heading up Organisational Strategy & Design:

  • Lead strategic talent acquisition plans, perfectly aligned with our ambitious growth objectives.
  • Manage the People (HR) budget, ensuring resource allocation is as effective as a Swiss Army knife.
  • Implement and refine performance management systems, fostering a culture of high achievement.
  • Scale People operations efficiently, navigating changes with the ease of a seasoned pilot.

Develop & Optimise People Initiatives:

  • Design professional development initiatives and performance management processes to boost employee engagement and productivity.
  • Develop and implement retention strategies, focusing on employee recognition.
  • Ensure HR operations are legally compliant, with the aid of our trusted legal advisors.
  • Implement well-being initiatives, creating a work environment that's as nurturing as a greenhouse.
  • Improve Diversity, Equity, and Inclusion across the team strategically.
  • Use data and insights to make informed decisions in People strategy and operations.

Keeper of Culture and Inspirational Leadership:

  • Uphold and embody the company culture, setting a standard that's as high as Everest.
  • Serve as an inspirational figure within the organisation, guiding and motivating the team.

Team Leadership:

  • Lead the Talent Manager and Team Assistant, aligning their roles with broader HR objectives.
  • Promote a culture of high performance and accountability.
  • Support your team's professional development, enhancing their skills and career progression.

OKR Setting and Strategy Facilitation:

  • Facilitate annual strategy planning sessions, setting and tracking impactful OKRs.
  • Ensure alignment of OKRs with the company's strategic vision.
  • Make the goal-setting process engaging and rewarding.
  • Familiarity with 'Scaling Up' methodologies is a bonus.


We believe in taking care of our team members and offer a range of benefits to support your well-being and professional development. As a valued member of our team, you will enjoy:

🌴 Time off - 31 days including bank holidays, plus an extra day for every year you’re at RWE. We also give you your birthday off (because no one should work on their birthday)

🧠 Wellbeing - private health and dental insurance, half price gym membership, access to Spill, mental health days and a Bike2Work scheme.

🌍 Contribute - assign two workdays per year to charitable work with Matchable

📚 Learning & Development - £150 per year personal growth budget, access to Learnamp (a curated platform of learning resources) and regular lunch and learns

👍 The usual suspects  - paid sick days, compassionate leave, enhanced parental leave, long service leave and life insurance

🎉 RWE outings - we love organised (and not so organised) fun, culminating in an optional annual team trip (Barcelona, Alicante, Rhodes and Vilnius to name some past trips)

Hiring Process

📞 Initial Chat (30 mins)

💭 Online task (30 mins)

💡 Interview (2 hours)

⭐️ Trial Day + Culture Interview

These are our values, if you share them, let’s talk

Community Obsessed. You understand our members and their needs - delivering world-class service with enthusiasm and charm. You see every challenge as an opportunity to delight our members.

Open. You are open-minded and engaged. You own your mistakes and take steps to actively learn from them. You give and receive feedback with positive intent to develop yourself and the business.

Give a Damn. You are continuously driving yourself to improve. You care about the little things and you take pride in doing them well - you care about the company, our members and your teammates.

Entrepreneurial. You question the status quo and stand up to fix things, taking the initiative to find and deliver solutions. You are resilient and determined and when the going gets tough, you don’t give up.

We see the good in everyone. We celebrate our differences.

Runway East keeps community at its core, and we know that a community can only thrive when it is not only truly diverse, but also completely committed to inclusivity. We welcome people from all backgrounds and experiences, regardless of race, religion, status, sexuality, gender identity, age, appearance or disability. It is of the utmost importance to us to be proactive; always learning, always cultivating a healthy working environment for everyone, where everyone can be at their best without hesitation. There is no set blueprint for a Runway East team member. What matters to us is your spirit.

If there are specific access requirements that we should be aware of when you apply, please email [email removed - click apply for more details]


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