Senior Business Analyst - Technical Operations

Company Description

Work smart, have fun and make an impact!

Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.

Why apply to EcoVadis? Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.

Learn more about our team and culture on EcoVadis careers page. If you have questions about the company or open roles you can chat with an insider.

Job Description

EcoVadis is looking for a Business Analyst to help drive performance and increase engagement from our sustainable procurement supply chain network. In this role you will be reporting to the Business Analyst Lead and play a pivotal role in driving the strategy for critical projects, optimizing processes and delivering impactful solution design decisions. You will also:

• Work with key stakeholders and product owners to anticipate and understand detailed requirements, impacts and functional specifications.
• Act as a translator between functional and technical teams; document and present detailed solution designs and testing based on feedback from both teams.
• Analyze user stories and process flows to support the design and development of technical solutions for our delivery teams.
• Analyze complex data sets to identify trends and opportunities for product and process optimization.
• Collaborate with the functional, delivery and technical teams to ensure solutions are documented, aligned with business and operational objectives and support long-term strategic goals.
• Act as an escalation point for technical bugs in the EcoVadis tech stack (Salesforce, Hubspot, etc.) and log them in Jira when required. 
• Act as a troubleshooter for tech stack by responding to support requests from teammates (via Slack, Jira).
• Given the steep growth of EcoVadis, your role and responsibilities will be permanently evolving and might encompass part, all or more of the above.

Qualifications

• 1+ years of strong working knowledge of Salesforce, Hubspot and other tools used by customer facing teams.
• Proven analytical, organizational and problem solving skills
• Proficiency in writing solution designs and supporting quality testing
• Experience in generating process documentation and reports
• Be fluent in written and spoken English 
• Enjoy working in an international and multicultural environment

Additional Information

Everyone at EcoVadis contributes to a culture of trust, respect and empowerment. Our growing team in Poland is full of talented professionals from various sectors who all share a desire to make an impact. We offer competitive salaries and support personal growth from day one with extensive onboarding, mentoring and a brand new e-learning platform bursting with courses and modules so you can learn new skills and fine-tune old ones.

Benefits:
• Support with all the necessary office and IT equipment
• Optional (fully covered or co-financed) health care and life insurance
• Multisport card and wellness allowance
• Multicafeteria
• Lunch card
• Annual performance bonus
• Flexible working hours
• Hybrid/ full remote work
• Remote work from abroad policy
• Internet and Electricity bill allowance
• CSR activities
• Modern, pet-friendly office in the city center (next to Rondo ONZ)
• Community service day when volunteering

Our hiring team looks forward to reviewing your CV, in English, with a guaranteed response to every application. A new job with purpose awaits you!

Don’t fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring capable people, regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions, and neurodiverse candidates. If you need any adjustments, including the provision of interview questions, please let the hiring team know.

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. In your application, we encourage you to remove personal information such as: photographs, marital status, number of children, religion, gender, residential postal code, university graduation date, past medical or parental leave(s) taken, nationality (instead, please state if you are legally eligible to work in the job region/country), university name (instead, please state any degrees obtained and the study major)