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Client Operations Associate (Part-Time)



Posted over 30 days ago...

Join Mindgym as a Part-Time Operations Associate and Optimize Our Back-Office Operations


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No salary declared 😔

icon Location

Newcastle/ Gateshead

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In-person- Gateshead United Kingdom

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Expires at anytime

Organisation summary - Mindgym, located in Gateshead, is an innovative company dedicated to fostering a challenging yet supportive work environment where diversity, equity, and inclusion are prioritized. Our commitment to employee wellbeing and flexible work arrangements encourages every team member to contribute uniquely and effectively. At Mindgym, we believe in providing opportunities for personal and professional growth, while offering an array of benefits to enhance your work-life balance.

Role Summary

  • Lead the enhancement of back-office processes to support our coaching staff
  • Manage data entry, documentation, and maintain records with high attention to detail
  • Collaborate with different departments to achieve common objectives
  • Adapt to changing work priorities and support various functions as needed
  • Reflect the professional and welcoming culture of Mindgym in all interactions

Role Requirements

  • Experience in an administrative role
  • Ability to handle multiple tasks with varying complexity
  • Strong interpersonal and team collaboration skills
  • Flexibility and eagerness to support different functions
  • Professional and approachable demeanor


  • Generous annual leave and comprehensive insurance coverage
  • Retirement plan with company contribution and travel insurance
  • Health and wellness support including gym subsidy and unlimited mental health resources
  • Opportunities for charity work and personal development

Part-Time (20 hours per week) 

Flexible start time 

Mindgym, Gateshead is seeking an Operations Associate to play a pivotal role in ensuring the seamless functioning of our back-office operations. If you are an administrative professional with a penchant for process efficiency, we invite you to be a key part of our team.

Key Responsibilities:

• Efficiency Driver: Take the helm in optimizing our back-office processes to provide invaluable support to our coaching staff, enabling them to excel in their roles.

• Administrative Excellence: Exhibit meticulous attention to detail as you manage data entry, documentation, and record-keeping tasks with precision. Your expertise will also extend to managing internal systems, ensuring compliance with data privacy and security standards.

• Collaborative Team Player: Collaboration is at the heart of our success. Work closely with colleagues across departments, pooling your collective talents to achieve our common goals.

• Adaptability Champion: Embrace the fluidity of our work environment by readily adapting to shifting priorities and offering support to team members as required. Your proactive approach will be an asset.

• Professional Etiquette: Uphold a professional yet approachable demeanor that mirrors the culture and values of Mindgym, Gateshead, contributing to the harmonious work atmosphere we cherish.

Qualifications and Experience:

• Prior experience in an administrative role is essential

• Demonstrated ability to manage multiple processes, ranging in complexity.

• Exceptional interpersonal skills, enhancing your effectiveness as a team player

• A flexible mindset, readily extending support across various functions.

• Your professional and approachable style aligns seamlessly with the culture of Mindgym, Gateshead.


  • 25 days annual leave
  • Private medical insurance
  • Critical life insurance
  • Income protection
  • Pension (5% company contribution)
  • Travel insurance
  • Cycle to work scheme
  • Season ticket loan
  • Charity work (two days paid annually)
  • Gym subsidy
  • Yoga, mindfulness and massages
  • Unlimited mental health support, 24/7 unlimited remote GP

Working at MindGym

We want people to do their best work every day and that's why we ensure everyone at MindGym works in an environment that challenges them to be their best, while maintaining a strong sense of wellbeing.

MindGym is committed to diversity, equity and inclusion. We offer equal employment opportunities to all applicants regardless of age, gender, ethnicity, disability, sexual orientation, religious beliefs, marital or parental status.

We support flexible working arrangements for all roles unless operational requirements require otherwise. We are committed to providing a working environment where everyone's individuality and unique contributions are recognised, valued, and respected.


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