Client Delivery Associate

What is Sylvera anyway? Sylvera helps organisations make confident decisions in carbon and commodity markets. We independently assess the quality of carbon projects, track market pricing and supply signals, and provide geospatial and carbon intensity data — giving our clients the clarity they need to invest in real climate action. We're a team of 130+ scientists, engineers, and market experts based across London, New York, São Paulo, Singapore, and Tokyo. Our work spans market intelligence, geospatial analytics, multi-scale lidar research, and policy analysis. We partner with governments and policymakers to raise the bar for transparency and rigour across carbon markets. Backed by over $96 million from investors including Fidelity, Balderton Capital, Index Ventures, and Insight Partners, we're trusted by Fortune 500 companies, major financial institutions, and governments worldwide. If you care about climate, enjoy solving hard problems, and want to work with people who take the mission seriously — we'd love to hear from you.

The role: We’re looking for a mission-driven person to join the growing Climate Solutions team and support our carbon data platform customers. Reporting to the Client Delivery Lead, you’ll work cross-functionally with a large team of multidisciplinary analysts and across commercial, product, and tech teams to drive value for our global customer base. Specific responsibilities will include: Client Engagement: Support client relationships by helping tailor our products to their specific use cases and managing day-to-day communications to ensure smooth project execution and clear expectation-setting. Quality Assurance & Governance: Contribute to cross-functional delivery workflows and quality assurance processes, applying governance checks to help protect assessment independence and maintain high standards for all client-facing deliverables. Process Improvement: Help improve assessment frameworks and output quality by surfacing learnings from completed projects and working with the team to translate these into practical process changes. Workflow Coordination: Coordinate supply-side workflows to support assessment throughput, identifying bottlenecks and contributing to efforts to improve efficiency and process consistency. Commercial Collaboration: Work closely with Commercial teams to safeguard account health, ensure smooth handoffs from sales to delivery, and channel customer feedback and trends to refine our value proposition.

Job requirements: Based in London, and open to work 4+ days/week in our office 1–3 years of experience in consulting, finance, or a STEM field, with a customer-facing component Strong project management skills: comfortable balancing multiple relationships and work streams simultaneously, monitoring deadlines, and mitigating risks Excellent written and verbal communication skills in English Strong critical thinking and structured problem-solving ability, with a talent for identifying and acting on solutions to complex problems quickly A self-starter mentality: intellectually curious, adaptable, and able to get up to speed in a complex, technical domain Good understanding of carbon offsets or carbon markets, through academic or professional experience Additional language skills in Mandarin or Japanese are advantageous Cares deeply about the climate and ecosystems of the earth

Benefits: Equity in a rapidly growing startup Private Health Insurance and Life Assurance Unlimited annual leave - and encouragement to actually use it! Enhanced parental leave Up to 20 days paid sick leave No corners cut in having the best tech to do your job Access to Mental Health support Monthly team socials