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An engaging opportunity to take the reins of operation and lead from the front in a growing company is available
Overview
Salary
No salary declared 😔
Location
Manila, Metro Manila, Philippines - Remote
Expires
Expires at anytime
Organisation summary
We are a dynamic and fast-growing company looking for an experienced Operations Associate to join our team. This hands-on role offers the possibility of becoming deeply involved in the operational details while maintaining clear ownership of team performance.
Role Summary
- Oversee scheduling of maintenance, cleans, and linen deliveries across our Australia and New Zealand portfolio.
- Ensure accurate invoicing and payment scheduling.
- Ensure consistency and quality in daily operational tasks.
- Identify process or system failures and create action plans for improvement.
- Collaborate with different teams to enhance operational procedures.
Role Requirements
- Experience in operations, coordination, or supplier management.
- Proficiency in data tools like Looker, Excel, or Google Sheets.
- Strong organizational and time management skills.
- Excellent communication ability.
- Ability to stay calm under pressure and possess a high attention to detail.
- Flexibility to work rotating shifts, including weekends.
Application Process Details
The position does not include government-mandated benefits. Candidates must have or be willing to acquire the necessary company material to meet our minimum requirements.
We are excited to offer the position of Senior Operations Associate at our dynamic and growing company. This role is designed for a hands-on, senior Operations Lead who thrives in a fast-paced environment.
The role: As a Senior Operations Associate, you will not be in a typical managerial role of merely delegating tasks; instead, you will be deeply involved in the operational details while maintaining clear ownership of team performance and operational delivery. You will act as a leader, positioned just above our Operations Associates, providing direction, handling escalations, and solving problems during shifts. Your responsibilities will include overseeing the scheduling of maintenance, cleans, and linen deliveries across our Australia and New Zealand portfolio, ensuring accurate invoicing and payment scheduling, and maintaining consistency and quality in daily operational tasks. Additionally, you will identify process or system failures, create action plans, and collaborate with other teams to enhance operational procedures.
Job requirements: The ideal candidate will have experience in operations, coordination, or supplier management, and be comfortable leading others and holding them accountable. You should be proficient with data tools such as Looker, Excel, or Google Sheets, possess strong organizational and time management skills, and have the ability to communicate clearly and effectively. The role requires someone who is calm under pressure, has a high attention to detail, and is comfortable working rotating shifts, including weekends.
Benefits: Please note, the position does not include government-mandated benefits such as SSS, PAGIBIG, and PHILHEALTH. Candidates must have or be willing to acquire the necessary company material to meet our minimum requirements.
If you are someone who enjoys bringing order to chaos, keeping operations smooth, and addressing issues proactively, this role is perfect for you.
