Volunteer Business Development Trustee

What will you be doing?

Plateful Café is a charity with a physical café which opened to the public in September 2023. Our purpose is to upskill, hire and assist refugees in the culinary & hospitality sectors through training and employment at our café. Our community café is located in the Parkside Community Centre which is open from Thursday to Saturday every week (9.30-3), but we also cater for events, pop ups and sell artisan products and artwork by local refugees.  Main duties and responsibilities

Supporting the Founder in researching, identifying and developing new models to grow food sales at the cafe, and achieve Plateful Café’s mission Liaise with relevant staff to champion an effective growth plan, and ensure that plan is aligned with the mission to support more refugees into work Ensure Plateful Café’s customer service is of the highest standards Support the Founder in the production and implementation of the business plan, growing both the markets and the e-commerce and cafe Support the Founder to implement a marketing plan Represent Plateful Café at social events

What are we looking for?

Essential 

A passion for improving the lives of refugees and asylum seeker Experience and understanding of growing an e-commerce business and/or knowledge of cafe retail Previous experience in business development and sales Previous experience in customer services  Being a proactive self-starter with dedication and drive to upskill in order to support the charity

  Desirable

Knowledge/experience of telemarketing and call centres Experience using CRM systems Previous experience in Marketing Knowledge of the food and café industry Lived experience of being a refugee and/or experience working with refugees

What difference will you make?

We are looking for someone to join our advisory board of trustees, who will have a major impact in developing  our growing charity. You will make a real impact in the lives of many refugees and help to reduce socio-economic inequality. As a business trustee, you will support the very exciting expansion of our sales plan – online, at markets and in the cafe. Your experience will help to keep our café running and succeeding by supporting the Founder in creating and overseeing plans, policies and finances.