Volunteer Fundraising Administrator

What will you be doing?

Purpose of the post: To process donations, maintain a CRM database and deliver high levels of care for our supporters and Network members. The Volunteer Development Assistant will also work with the Development Director and the Fundraising and Communications Officer to provide support to the team on a range of tasks as required. The Fundraising Administrator will:

Provide support to the team on a range of administrative tasks including, dealing with enquires (postal, telephone, email, social media) Compile reports of fundraising activity and opportunities Support the Fundraising and Communications Officer to explore new opportunities and organise community fundraising events Work with the Development Director to ensure tasks are correctly prioritised and deadlines are met Process one-off and regular donations from both online and offline sources ensuring procedures are followed and information is recorded correctly onto the database Ensure the database is kept accurate and up-to-date by recording changes including mailing preferences, address details and financial information Support the Fundraising and Communications Officer to carry out data selections for internal and external campaigns, recording contact histories and campaign links Update mailing lists and recording bulk communications (e.g. e- newsletters) on the database Work with the corporates teams, and other areas of fundraising as required to ensure donations are processed correctly and supporters are thanked Support the team to record grants application information Generate prospect reports from the grant searching programme for Network members Thank supporters and organisations such as schools and churches in a timely and courteous manner, and record these communications on the database Work to build relationships with donors in order to provide a high standard of care Write to regular donors who have reached an anniversary or stopped their donations

What are we looking for?

The Fundraising Administrator will support the Development Team administratively, including helping to manage the funding database (inputting data, updating information, etc.), researching potential funders using online software, stewarding donors (sending thank you letters, etc.).   Key skills and experience Excellent interpersonal skills (essential) Strong communication skills - both written and oral (essential) Good organisational skills (essential) High level numeracy skills (desirable) IT literacy (essential) Ability to work flexibly on own initiative or as part of a team, supporting fellow team members (essential) Administrative experience (essential)   Personal attributes Positive, proactive approach to work and a good team player Ability to project the vision of St Andrew’s Community Network  Patience Sense of humour

What difference will you make?

The work we do changes lives. We’re a group of skilled, dedicated people driven by our commitment to design out poverty in the communities we serve. Join us on our mission.