Volunteer Operations Supervsior

What will you be doing?

Main responsibilities:

Analyse and improve organisational processes and admin systems to support CCL impact and effectiveness Creation of product roadmaps, plans, benefits and results of product improvements to a wide range of audiences Develop a referral process, life skills course, Entrepreneur program and more.

What are we looking for?

Skills and qualities

A commitment to the aims and objectives of CCL and the Croydon community A strong communicator who is happy to contact people by email or via the phone Someone who is responsible, organised, reliable; has the ability to work independently and can effectively contribute as part of a team. Able to work from your own initiative and available to help out with a variety of different tasks Confident when using a PC and have an excellent phone manner Experience in one or more of the selected skills

What difference will you make?

1) You make a difference, everyone who works or volunteer with us feels/sees the impact of the work they do. 2) It's good for you, volunteering provides physical and mental rewards. It: reduces stress:  when you focus on someone other than yourself, it interrupts usual tension-producing patterns. Makes you healthier: Moods and emotions, like optimism, joy, and control over one's fate, strengthen the immune system. 3) It saves resources. Volunteering provides valuable community services so more money can be spent on local improvements. 4) You learn a lot. Volunteers learn things like these: Self: Volunteers discover hidden talents that may change your view on your self worth.