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Telesales Agent



Posted over 30 days ago...

Elevate your sales career with a dynamic role at Goodlord, offering a competitive OTE of £34k, hybrid working, and unlimited holiday


icon Salary

No salary declared 😔

icon Location

Lincoln United Kingdom

icon Nomad Friendly?

Hybrid (In-person ~2 days / week)- UK

icon Expires

Expires at anytime

Organisation Summary

Goodlord is a forward-thinking company providing tenant insurance solutions, with a focus on growth, employee development, and well-being. Goodlordians enjoy a vibrant team culture, personal and professional development opportunities, and a commitment to inclusivity and mental health support.

Role Summary

  • Engage with customers through cool/warm leads to sell tenants insurance.
  • Outbound telesales with a mix of sales, up-selling, cross-selling, and appointment setting.
  • Achieve targets based on sales, activity, and behaviors, including QA pass rates.
  • Benefit from a newly structured commission scheme.

Role Requirements

  • Experience with high-volume outbound sales calls (90+ per day).
  • Proven ability in B2C (or B2B) sales call closings.
  • Excellent organizational and time management skills.
  • Adaptability with various IT systems.
  • Positive and resilient attitude throughout the workday.

Start Date - Tuesday 2nd April

💸 Base salary + commission = realistic OTE of £34k in your first year. Commission is earned through a mixture of sales and behavioural targets.

🏢 Full time + Part Time Available (please state your preference on application)

📍 Hybrid working - Lincoln City Centre office (3 days per week) and remote (2 days per week)

We are looking for experienced telesales agents to sell tenants insurance through cool/warm lead, you will have experience in outbound phonecalls that have a purpose, this could be selling/upselling/cross selling or appointment setting or similar.

Targets are not purely based on sales but also activity and behaviours, e.g. meeting, and ideally exceeding, QA pass rates. You will be rewarded with a newly structured commission scheme based on these combined targets.

Requirements of the Role:

  • Experience with high volume (90+ calls per day) outbound sales calls
  • Experience in B2C (or B2B) closing within sales calls is highly desirable
  • Possess great organisational skills and time management to get the most out of each day - you’ll be switching between various IT systems so it’s important you are organised
  • You must have a positive attitude and a resilient attitude - maintaining this throughout the whole day.

Why you'll love being a Goodlordian:

🚀 Grow with Goodlord: your development is important to us. Have a goal in mind? Share it with us and you can use your £1000 annual development fund to support it. We guarantee you’ll learn loads and develop both personally and professionally at Goodlord too

💞 Your well-being matters: bi-weekly coaching with Sanctus to provide Goodlordians with a safe place to talk and support your mental health

🌴 Unlimited holiday and flexible time off: we encourage Goodlordians to make use of their unlimited time off to enjoy the world, recharge and reboot (subject to passing probation and fair usage principles). We also offer time off for volunteering and training, so you can give back to the community and pursue your passions

🤗 Supporting your family: we offer Goodlordians of all genders a generous 3 months of fully-paid time off to look after their new arrivals

🤩 Our team: we’re an energetic, sociable, and talented bunch who are super passionate about what we do and determined to make a difference. We’re all in it together, we learn from each other, we’re genuine and we don’t have time for politics

Full spec available on request*

Goodlord wants applicants from all backgrounds and walks of life, we are an equal opportunity employer committed to creating an inclusive environment. In fact one of our core values is Bring our whole selves to work which is really important to us. If there is anything you need to participate fully in the interview process we'd like to hear about that too, please just include it in your application. Come and join us!

** Please note, as we are regulated by the Financial Conduct Authority, all Goodlordians are required to pass a thorough referencing check (incl. DBS) via Experian before joining the team. We will only ask for references at the point of making an offer **

Unfortunately we are not able to provide sponsorship for this role.


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