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Production Line Quality Controller

Bloom & Wild

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Posted over 30 days ago...

Join the vibrant team at Bloom & Wild, where your passion for quality and design transforms the European flower industry

Overview

icon Salary

No salary declared 😔

icon Location

Amstelveen

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In-person- Amstelveen Netherlands

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Expires at anytime

Organisation summary

Founded in Amsterdam, bloomon is a revolutionary player in the flower industry, renowned for disrupting traditional supply chains to deliver fresher, more beautiful blooms across Europe. Now part of a family of brands including Bloom & Wild and Bergamotte, the company has delivered over 20 million orders, aspiring to be Europe's top direct-to-consumer gifting destination. With innovation at its core, bloomon is expanding its offerings beyond flowers and plants, making every occasion thoughtful and beautiful.

Role Summary

  • Monitor and ensure the design and quality of bouquets during production
  • Perform physical checks on bouquets, removing any that don't meet standards
  • Collaborate with Production Stylists to maintain quality and design integrity
  • Participate in morning check-ins and end-of-shift debriefs
  • Refine bouquets and realign stems when necessary

Role Requirements

  • Strong communication skills and relationship management
  • Customer empathy with a customer-first mindset
  • Proactive, hands-on approach to work
  • Team player with a knack for collaboration
  • Meticulous attention to detail
  • Experience in a production environment; floral industry experience is a plus

bloomon is turning the flower industry on its head – for the better. How? By disrupting the traditional supply chain!  We skip the auction and wholesale, to shorten the journey for our flowers.  And we harness technology, brand and innovation to deliver gifts and subscriptions that delight our customers across Europe.

We launched in Amsterdam in 2014, and in 2021 joined forces with Bloom & Wild, the UK's fastest growing ecommerce company (according to the Financial Times).  Our group is backed by top tier investors and is now home to a family of 3 strong brands, Bloom & Wild, bloomon and Bergamotte.  Together, we’ve delivered over 20 million orders (and counting!), making us the largest direct to consumer flower business in Europe.

Our vision is to create the destination for making life a little more thoughtful and beautiful. And we won't stop at flowers and plants. Starting with the Bloom & Wild brand, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's #1 direct to consumer gifting destination. 

🛠️ Operations team at Bloom & Wild

Our warehouse operations team is dedicated to crafting exquisite bouquets daily, with the ultimate goal of delighting our customers. This encapsulates the mission of the Styling & Quality (S&Q) Team at bloomon. We specialize in transforming our designers' visions into tangible, ship-ready bouquets. Our ongoing challenge is to uphold the highest standards of flower quality throughout every stage of production.

How do we achieve this? We work with a close-knit team of about 8-10 people, consisting of Stylists, Production Stylists and Quality Controllers. Production stylists ensure the design and flower quality are preserved during production, Quality controllers check and provide feedback to buyers on the incoming flower quality. The S&Q team is known for being hands-on, passionate, and sometimes a bit headstrong to ensure the customer comes first in our operational processes.

⚙️ What you'll be doing:

Monitoring the design & quality of the bouquets during the production Ensuring that every bouquet meets the quality requirements of bloomon. This includes physical checks during each design production; damage and breakage checks, length of stems, all stems complete, green zone clean Removing below-bar quality bouquets from dispatch, and notifying the Production Stylists  Log any findings to ensure improvements can be made  Collaborating closely with Production Stylists to clearly articulate necessary adjustments, ensuring they are equipped to effectively coach line members on implementation Conducting morning check-ins with the team to assess the day's priorities and holding debrief sessions after the shift for open discussions and reflections Bouquet inspection may entail the need for bouquet refinement and stem realignment at the end of the production line.

✅ You’ll love this role if you…

Communication & Relationship Management - you possess a collaborative approach that facilitates effective interaction with diverse individuals and teams, fostering open and inclusive communication channels Customer empathy - demonstrating empathy towards customers, you prioritize their needs, actively seek to comprehend their preferences, and champion them in your decision-making Proactiveness - taking ownership and initiative, you exhibit a proactive attitude towards accomplishing tasks, readily diving into challenges with a hands-on approach. Team collaboration - you excel as a team player, valuing the contributions of varied perspectives within collaborative settings  Attention to detail - your meticulous and precise nature ensures that tasks are approached methodically, consistently delivering outcomes of the highest standard. Experience in a production environment (experience working in a flower environment is a plus)

🧭 Our ways of working

We really believe in the power of face-to-face connections - be that through a shared project, a learning and development opportunity, or an after work social - and trust our teams to make the right decisions (for them and us) about where and how they work each day.

We’re big on collaboration, empathy, knowledge sharing and growth, and our values drive our priorities every day:

Lead change for good: we have the guts to try new things and step up to do what matters most

Think deeply, act swiftly: we make sure there’s thoughtful rationale behind our approach and always act swiftly to implement ideas 

Care wildly: we pour care and creativity into everything we do and pay attention to the things that make a difference

Stay open, be curious: we’re open about what we’re doing and why, and we welcome challenges from each other

🏡 Belonging at Bloom & Wild

We know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers.  We value all backgrounds, perspectives, ideas and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team.

😊 The good stuff!

To care wildly for our customers, first we care wildly for our teams.  We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day.

🌻 Work that works for you 

- 1 day per year to volunteer on a project that’s close to your heart

- We’ll support your commute to our office and site locations.  Depending on your journey to work, this may include a Swapfiets, an NS business card, or expense reimbursement

🌴 Time off

- 24 vacation days and an option to buy an extra 5 each year

- Happiness days (1 extra day each quarter for your personal ‘me time’)

- 1 celebration day per year, to celebrate a holiday that’s important to you

- Flexible bank holidays - trade a bank holiday for another day that fits your beliefs, values and celebration calendar

🌱 Health and wellbeing

- Mental health support through Open Up, including access to online therapy sessions

- Allies and champions groups

- Mental Health First Aiders and awareness training for our managers 

- In-person and virtual yoga every week

- Our office and warehouse kitchen are stocked with healthy drinks and snacks to keep you going

- Workplace pension contributions

🌳 Growth & Development

- A flexible training framework for every stage of your career development through our Bloom & Learn programme

- Internal & external  Speaker Sessions on a variety of different inspirational topics. 

💐 Moments that matter

- We love having lunch together!  We offer daily fresh and healthy lunch options at our locations in Amsterdam and Amstelveen,

- A BBQ-worthy rooftop terrace (Amsterdam HQ)

- Social & wellbeing monthly calendar

- We love to celebrate birthdays, anniversaries and other important milestones!

- Summer and End of Year events, team lunches and post-peak celebrations

- Irresistible discounts on our products, blooms & subscriptions!

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