Return to jobs
Join CALM, a leading UK suicide prevention charity, and help create significant impact as a Fundraising Operations Officer
Overview
Salary
£30000 - £35000
Location
London, UK - Hybrid
Nomad Friendly?
Expires
Expires at anytime
Organisation Summary
The Campaign Against Living Miserably (CALM) is a leading suicide prevention charity in the UK combating the destructive impact of suicide through a life-saving helpline, practical online resources, and impactful campaigns aimed at transforming mental health culture.
Role Summary
- Provide essential operational and administrative support to enhance CALM's fundraising activities.
- Manage CRM accuracy, financial processing, merchandise orders, and event coordination.
- Provide excellent supporter care.
Role Requirements
- Support CALM's fundraising targets with effective administration and compliance with fundraising practices.
- Assist in data stewardship, financial data queries, and stewardship event planning and delivery.
- Manage donor communications and donation processing, and support retention and acquisition campaigns.
Application Process Details
Based in London Waterloo twice a week, this full-time, permanent role offers a hybrid working model and a beneficial package, which includes unlimited annual leave, a healthcare cash plan, a 6% pension contribution, access to therapeutic services post-probation, and a nine-day fortnight schedule. This is a perfect opportunity for individuals with excellent communication skills, strong attention to detail and a passion for fundraising.
We're the Campaign Against Living Miserably (CALM), a leading suicide prevention charity in the UK. Our mission is to reduce the devastating impact of suicide through our life-saving helpline, practical online resources, and impactful campaigns to change the culture around mental health.
The role: As a Fundraising Operations Officer, you will provide essential operational and administrative support to enhance the effectiveness of CALM's fundraising activities. Your responsibilities will include ensuring CRM accuracy, managing financial processing, fulfilling merchandise orders, coordinating events, and providing exceptional supporter care.
Job requirements: You will contribute to CALM's fundraising revenue targets by maintaining high standards in administration and compliance with fundraising practices. This includes data stewardship, supporting financial data queries, and assisting in the planning and delivery of stewardship events. You will also be involved in operational tasks such as managing donor communications, processing donations, and supporting retention and acquisition campaigns.
Benefits: CALM offers unlimited annual leave, a healthcare cash plan, a 6% pension contribution, access to therapeutic services after completing probation, and a hybrid working model with a nine-day fortnight schedule. You will be based in London Waterloo twice a week, with remote working options available the rest of the time.
This position reports to the Senior Fundraising Manager and is a full-time, permanent role. If you have excellent communication skills, a keen eye for detail, and a passion for fundraising, we encourage you to apply and join our dynamic team in making a significant impact.
