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Exciting opportunity to join a dynamic team optimizing client listings across top booking platforms with the Channel Operations Associate role.
Overview
Salary
No salary declared 😔
Location
Philippines - Remote
Expires
Expires at anytime
Our company is seeking a Channel Operations Associate to enhance our presence on third-party booking sites such as Airbnb and Booking.com. Be part of a dynamic team focused on ensuring excellence in listings and delivering seamless experiences for clients and guests.
Role Summary:
- Manage, update and maintain listings across multiple booking platforms
- Conduct thorough reviews of all listings for quality assurance
- Facilitate collaboration among different departments
- Analyze listing and revenue data to derive actionable insights
- Identify and solve platform issues effectively
- Refine workflows and contribute to quarterly objectives
Role Requirements:
- 2-3 years experience in operations or listing management in a tech-driven environment
- Proficiency in Excel or Google Sheets for data analysis
- Detail-oriented with a focus on delivering high-quality work
- Proactive problem-solving capabilities
- Strong time management skills
- Excellent communication skills and ability to work with diverse teams
- Passionate about providing exceptional guest experiences and contributing to host success
- Fluency in written and spoken English
Note: This contractor role does not provide government-mandated benefits or equipment. Applicants must acquire necessary tech requirements.
We’re looking for a Channel Operations Associate to play a crucial role in managing and optimising our presence across third-party booking platforms like Airbnb and Booking.com. You’ll ensure our listings are top-notch, drive performance improvements, and collaborate with internal teams to deliver a seamless experience for our clients and guests.
The organisation: As part of the Channels team, you’ll combine your problem-solving and analytical skills with an exceptional eye for detail to manage listing quality, ensure operational excellence, and deliver measurable results.
The role: Listing Management: Take charge of the creation, updating, and maintenance of listings across multiple booking platforms, ensuring accuracy and appeal. Quality Assurance: Uphold the highest standards by conducting thorough reviews of all listings, ensuring consistency and excellence in every detail. Internal Collaboration: Act as a bridge between the Channels team and other departments, facilitating smooth communication and coordination. Data Analysis: Use tools like Excel or Google Sheets to analyse listing and revenue performance, presenting actionable insights to improve outcomes. Problem Solving: Proactively identify issues, troubleshoot platform challenges, and implement solutions to improve efficiency. Operational Excellence: Refine team workflows, ensure timely delivery of tasks, and contribute to quarterly objectives.
Job requirements: Experience: 2-3 years in operations, listing management, or similar roles within a fast-paced, tech-driven environment. Analytical Skills: Proficiency with tools like Excel or Google Sheets, with the ability to analyse data and extract actionable insights. Detail-Oriented: Extreme attention to detail and a commitment to delivering high-quality work. Problem Solving: A resourceful and proactive approach to identifying and resolving issues. Organisational Skills: Strong time management abilities to handle multiple tasks and projects effectively. Communication: Excellent written and verbal communication skills, with a proven ability to collaborate with diverse teams and stakeholders. Passion: A genuine enthusiasm for delivering exceptional guest experiences and contributing to host success. Fluent or business level English, written and spoken.
Benefits: This is a contractor role. We do not provide government mandated benefits such as SSS, PAGIBIG or PhilHealth. We do not provide equipment. You’ll need to meet the minimum tech requirements before starting.
