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Join Houst, an innovative company, as an Operations Associate and contribute to driving business success through exceptional operational services.
Overview
Salary
No salary declared 😔
Location
Philippines - Remote
Nomad Friendly?
Expires
Expires at anytime
Organisation summary
Houst is an innovative organisation dedicated to providing high-quality operational services. It's a place where your efforts in enhancing guest satisfaction and business success are valued, and where you can be an integral part of a dynamic, remote team.
Role Summary
- Manage scheduling, resource coordination, and supplier relationships.
- Recruit, onboard, and monitor cleaners, integrating them into operations.
- Handle scheduling of cleaning and maintenance, manage communication with external service providers.
- Maintain relationships with suppliers to ensure service quality.
- Critical operational support tasks, including managing payments and invoices.
Role Requirements
- Proficient in data analysis tools - Looker, Excel, or Google Sheets.
- Experience in managing complex schedules and resources.
- Possess strong relationship management skills.
- Team-oriented mindset committed to improvement and goal achievement.
- Commitment to delivering excellent guest and client experiences.
Application Process Details
This contractor role requires a dedicated workspace, headset with mic and webcam, stable high-speed internet connection (minimum 5 Mbps), and a laptop or desktop complying with the tech specs provided. Candidates must meet these minimum requirements before starting.
Houst is seeking a dedicated Operations Associate to join our remote team in the Philippines. This contract position is pivotal in ensuring the smooth daily operations of our services.
The organisation - Houst is a dynamic and innovative company focused on providing top-notch operational services. We are committed to enhancing guest satisfaction and driving business success through effective operations management.
The role - As an Operations Associate, you will be responsible for managing scheduling, resource coordination, and supplier relationships. Your primary tasks include recruiting and onboarding cleaners, monitoring their performance, and integrating them into our operations. You will also manage cleaning and maintenance schedules, including linen deliveries, and ensure effective communication with external service providers. Additionally, you will source and maintain relationships with suppliers to ensure service quality and reliability. Operational support tasks such as handling inbound requests, coordinating tasks with cleaners and suppliers, and managing payments and invoices are also key components of this role. Your efforts will be crucial in continuously improving processes to enhance efficiency and guest satisfaction.
Job requirements - The ideal candidate will have proficiency in data analysis tools like Looker, Excel, or Google Sheets. Experience in managing complex schedules and resources effectively is essential. Strong relationship management skills are required to build and maintain supplier and team relationships. A team-oriented mindset is crucial for improving processes and achieving goals. A commitment to delivering excellent guest and client experiences is also necessary.
Benefits - Please note, this is a contractor role and does not provide government mandated benefits such as SSS, PAGIBIG, or PhilHealth. Equipment is not provided; candidates must meet the minimum tech requirements before starting, which include a quiet, dedicated workspace, headset with mic and webcam, stable high-speed internet with backup (minimum 5 Mbps), and a laptop or desktop with at least a quad-core 2.5GHz CPU, 8GB RAM, and 128GB SSD.
Houst is an equal opportunity employer and does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in the provision of employment opportunities and benefits.
