Volunteer Email Marketing Volunteer

What will you be doing?

Our charity delivers a range of awareness campaigns and support services to patients, relatives, partners and carers who have been affected by a debilitating pain condition; Complex Regional Pain Syndrome (CRPS). We are looking for 2 email marketing volunteers to join our team. Do you enjoy providing news and campaign messages in the form of engaging announcements, compelling storytelling, or heartstring call to actions? If so then check out this role. Our services users are already vulnerable and many are isolated, meaning either the only or main interaction they have, is with our charity. You will be that link to them learning more about new events, our latest articles, fundraising events as well as ensuring they are aware of the services that we offer that be of help to them. Even though we are a small organisation we have big ideas and having regular contact through emails and newsletters will show consistency and know they can rely on us as a charity. We would like the volunteer to help with:

Email content: Write compelling email content that is relevant and has clear a call-to-action and high click through rates; Help us raise awareness of the condition and our organisation as well as promote its growth and development. You will bring your skills, attributes, expert knowledge and experience to enrich our team and benefit our charity and our service users; Build our identity and awareness Help segment our existing mailing list and also help to implement some automation for segmentation, website email capture, and pre-written email templates as responses (a one-time task) Create workflows & set up journeys to help us target potential supporters at the right time with the right message (a one-time task) Ensure our supporters or donors get a personalised and seamless multi-channel experience

You will work together within our Communications team including the email marketing volunteers.

What are we looking for?

We are looking for 2 volunteers who have:

Strong writing and editing skills Marketing experience Good computer skills and a willingness to be contacted via email and/or video chat Experience using email marketing software (namely Mailchimp) Experience of working on marketing strategies Ability to quickly understand the needs of our team, organisation and our services users (we are not expecting you to know about the condition we support) Can ask key questions to enable us to clarify requirements Understands the resource constraints of a small charity and is able to work with these Open to feedback A passion for marketing and email marketing Ability to work flexibly on your own and as part of a team with enthusiasm and commitment

What difference will you make?

You will join the charity during a challenging period and your expert marketing knowledge and experience will be invaluable to our success. You will have a key role in ensuring we reach the patients, relatives, partners and carers who are in need of our support and inclusion on a regular basis. With your help and expert knowlege we can expand our readership to ensure more people are aware of this condition, which will help those affected by it when they see a health professional.