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CRM Executive



Posted over 30 days ago...


Elevate your career as a CRM Executive at the innovative forefront of EdTech with Busuu, a visionary language learning community.


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No salary declared 😔

icon Location

London, UK - Hybrid

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98% Remote- Europe

icon Expires

Expires at anytime

Organisation summary: Busuu stands out as a leading EdTech company revolutionizing language learning for over 120 million users worldwide. As a proud member of the Chegg family, Busuu combines AI, a global community of native speakers, and practical content to make language acquisition accessible and effective. The company's mission to empower through languages is as inspiring as it is impactful, making now the perfect time to become part of their journey.

  • Join the world's largest online community for language learning.
  • Contribute to an award-winning platform recognized for innovation.
  • Work alongside a diverse, multi-cultural team.

Role Summary:

  • Design and execute B2C campaigns for multiple Busuu brands.
  • Develop personalized and automated marketing programs targeting key markets and personas.
  • Engage in continuous A/B testing and data analysis for campaign optimization.
  • Collaborate with creative, technical, and marketing teams to innovate and improve strategies.

Role Requirements:

  • Minimum of 2 years in CRM with proficiency in platforms like Braze.
  • Ability to blend data-driven insights with creative campaign development.
  • Skilled in project management with a keen eye for detail.
  • Expertise in data analysis using Excel and visualization tools such as Tableau or Amplitude.
  • Team player with a collaborative spirit, comfortable working with diverse languages.
  • Proficiency in English and knowledge of a second language is advantageous.


  • Access to a well-equipped central office with free meals and snacks.
  • Private health insurance, personal training budget, and flexible working arrangements.
  • Enhanced parental leave and a plethora of social and team events.
  • Inclusive culture that celebrates diversity and encourages open dialogue.

Joining Busuu means being part of one of the top EdTech companies in the world, a multiple award-winner recognised for its innovation and impact in language learning. Busuu’s vision is to empower people through languages. We are the world’s largest online community for language learning, with 120+ million registered users. We make learning a language easy by combining AI-powered courses with feedback from our global community of native speakers and lesson content designed for real life. Busuu is part of the global Chegg family. Chegg is the leading student-first connected learning platform and a NYSE listed company.

The role of a CRM Executive at Busuu involves being responsible for B2C campaigns across the different Busuu brands, supporting the team in running and delivering promotion campaigns across email and mobile channels, developing new personalised and automated marketing programs for our key markets & user personas, continuous A/B testing, analysing campaign results and giving recommendations, weekly reporting and monthly forecasting, and working with relevant creative, technical and marketing teams. You will also propose new initiatives and improvements.

Job requirements include at least 2 years CRM experience, advanced knowledge of a CRM platform (preferably Braze), being data driven but also creative, strong attention to detail and ability to manage multiple projects simultaneously, love A/B testing and great at analysing data with Excel and other data visualisation tools (i.e. Tableau, Amplitude), being collaborative across function and teams, comfortable dealing with different languages, and fluency in English and one other language (nice to have).

Benefits include access to a centrally located office well-equipped with free breakfast, plenty of snacks, fresh fruit, and free dinner of your choice if you need to stay late. You get 2 free lunches per week at our office that you can choose out of a wide selection of restaurants in the area. Busuu offers a great Private Health Insurance scheme, a personal training budget just for you, flexible working hours and a hybrid model of working, enhanced maternity and paternity leave, and lots of social activities for you to join such a team lunches, Friday socials, quarterly team, and company events.

We pride ourselves on embracing our differences, whether they're cultural, racial, religious, or otherwise. This means each one of us comes to work knowing that we have a voice – and a safe, judgment-free zone to speak freely. If you like the sound of that, join us. We'd love to hear what you have to say.


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