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IT Asset Management Associate



Posted over 30 days ago...


Join Braze as an IT Asset Management Specialist and Empower Global Brands with Cutting-Edge Customer Engagement Solutions


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New York

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98% Remote- North America

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Expires at anytime

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Visa sponsor - US

Organisation summary

Braze is a dynamic customer engagement platform that fosters meaningful connections between consumers and their favorite brands. Our platform enables seamless real-time interactions across various channels, contributing to growth and customer loyalty. Recognized as a Great Place to Work® in multiple regions, Braze offers a vibrant culture, comprehensive benefits, and a commitment to professional development. With headquarters in New York City and a global presence, Braze is an exciting place for those ready to make an impact.

Role Summary

  • Coordinate global IT logistics.
  • Manage hardware and software asset records.
  • Conduct audits and maintain software application catalogs.
  • Handle end-user hardware requests and manage inventory levels.
  • Assist in budget planning and monitor software license distribution.

Role Requirements

  • Minimum of 3 years in IT asset management.
  • Strong data analysis and attention to detail.
  • Excellent communication skills and proficiency in English.
  • Knowledge of the IT asset lifecycle.
  • Ability to collaborate with cross-functional teams and work independently.

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.


The IT asset management team is responsible for tracking and managing IT hardware and IT software assets owned by Braze.   


  • Facilitate global logistics for the IT department
  • Maintain hardware asset records in our asset tracking system (Oomnitza)
  • Maintain software contract records in our software tracking system (Zylo)
  • Maintain our software application catalog in Zylo to help end-users identify software available at Braze and how to request access.
  • Audit hardware asset records to identify and take action on records that require verification or updates
  • Process stockroom audits conducted by our warehousing partner or Service Desk technicians
  • Audit software license assignments to identify assigned licenses that are not actively utilized
  • Process hardware requests submitted by end-users to vet the business case and order the equipment from our warehouse
  • Work with our logistics warehouse to ship and reclaim hardware as requested
  • Order laptops for new hires, ensuring delivery prior to the target onboarding date
  • Process disposal shipments, ensuring all records are accurately updated and verifying that vendor reports match Braze shipments
  • Assist with budget planning activities
  • Monitor and maintain hardware inventory in warehouses and local offices to ensure stock aligns with demand
  • Monitor and maintain software licenses to ensure supply meets demand 


  • 3+ years of experience in IT asset management
  • Excellent data analysis skills
  • Attention to detail
  • Excellent communication and interpersonal skills.
  • In-depth knowledge of the IT asset lifecycle.
  • Ability to work with a cross-functional team
  • Strong ability to analyze data using spreadsheets.
  • Ability to work independently and as part of a team.
  • Strong written and verbal English language skills are essential.

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $58,000 and $80,000/year with an expected On Target Earnings (OTE) between $65,000 and $88,000/hour/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.


Details of these benefits plan will be provided if a candidate receives an offer of employment. Benefits may vary by location.

From offering comprehensive benefits to fostering flexible environments, we’ve got you covered so you can prioritize work-life harmony.

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
  • Community engagement opportunities throughout the year, including an annual company wide Volunteer Week
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®


Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.

Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. We ranked #1 on Great Place to Work UK’s 2023 Best Workplaces (Medium), #3 on Great Place to Work UK’s 2023 Best Workplaces for Wellbeing (Medium), #4 on Great Place to Work’s 2023 Best Workplaces in Europe (Medium), #10 on Great Place to Work UK’s 2023 Best Workplaces for Women (Large), #19 on Fortune’s 2023 Best Workplaces in New York (Large). We were also featured in Built In's 2024 Best Places to Work, U.S. News Best Technology Companies to Work For, and Great Place to Work UK’s 2023 Best Workplaces in Tech.

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, Jakarta, London, Paris, San Francisco, Singapore, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.


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