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Senior Director, Corporate Communications

Braze

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Posted over 30 days ago...

Join Braze as a Corporate Communications Director and Empower Brands to Forge Lasting Customer Connections

Overview

icon Salary

£240000

icon Location

New York

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In-person- New York United States

icon Expires

Expires at anytime

Organisation summary

Braze is a customer engagement powerhouse, enabling marketers to utilize data and real-time engagement across channels from a single platform. Known for fostering work-life harmony amidst rapid growth, Braze champions equity, opportunity, and a vibrant culture. With accolades like Great Place to Work® certifications across multiple regions, Braze offers a dynamic environment where passionate individuals thrive.

Role Summary

  • Develop and execute a global corporate communications strategy.
  • Drive media relations, speaking opportunities, and thought leadership initiatives.
  • Collaborate with Marketing and leadership to articulate the company narrative.
  • Create compelling communication materials for various media.
  • Oversee PR agencies and manage communication across multiple regions.
  • Align with Investor Relations for public company communications.
  • Lead the social media strategy and internal communications.
  • Identify communication risks and implement crisis management plans.
  • Manage and mentor a high-performing communications team.

Role Requirements

  • 12+ years of corporate communications experience, with 3+ years in leadership.
  • B2B SaaS and public company experience preferred.
  • Strong media relations skills and a network of tech and business contacts.
  • Exceptional writing skills and the ability to produce quality content quickly.
  • Competitive compensation, including equity and comprehensive benefits.

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

Reporting to the VP of Corporate Marketing, this role will oversee all global corporate communications, including external communications (PR, earned speaking, awards, executive visibility/thought leadership), financial communications, organic social media, executive communications,  internal communications, and crisis communications. We are seeking a strategic thinker, a strong communicator, and a collaborative team player who can own the development and execution of a comprehensive corporate communications strategy that proactively builds brand awareness, communicates key messages and stories to internal and external audiences, and appropriately manages brand risk for a public company.  

Responsibilities:

  • Drive an integrated communications strategy incorporating media relations, earned speaking opportunities, awards, executive visibility, customer and partner activities, and creative PR programs that position Braze as a thought leader in customer engagement and marketing technology. This includes building relationships with media and influencers across trade, tech, and broader business outlets, including broadcast media.
  • Influence, evolve, and drive the company narrative for Braze public positioning, partnering closely with Marketing leadership and cross-functional teams to maintain clearly articulated and differentiated corporate communications strategy.
  • Oversee the development and production of communication materials, such as press releases, contributed content, speeches, presentations, and social media content, demonstrating the ability to tell strong, concise stories across mediums.
  • Be a thought partner to the broader Marketing and Braze company leadership, by staying abreast of the latest trends, having a point of view on which PR and social activities to prioritize, knowing who we should engage with, and knowing who influences conversations in the market— all while linking these activities back to supporting the company’s growth.
  • Partner closely with all other leaders in Marketing, including Global Events & Content, Product Marketing, Demand Generation, and other thought leaders in the organization to identify trending topics, determine key awareness channels, and experiment with campaign tactics.
  • Oversee global PR agencies and work closely with regional marketing leaders to establish local corporate communications processes that drive global consistency in our message with local nuance, creating awareness for Braze in both core and emerging markets across AMER, APAC, EMEA, and LATAM. 
  • Work alongside Investor Relations and Securities Counsel on all corporate disclosure and public company communications needs, including quarterly earnings, review and release of material information, etc. 
  • Direct social media team to build an active and meaningful social media strategy across LinkedIn, X, Instagram, and more.
  • Drive internal communications strategy, including employee communications and executive communications, by partnering with senior management, internal comms team and People team to build, refine, and anticipate needs for internal company messaging.
  • Identify and manage potential communication risks and issues, developing and implementing crisis and rapid response communication plans.
  • Be a cross-functional leader and ensure the work we produce is cohesive, thoughtfully crafted, and well executed.
  • Collaborate closely with leadership to determine success metrics across all elements of corporate communications, and inspire action through data-driven insights to drive comms teams to execute with operational rigor and efficiency.
  • Lead, manage, mentor, and grow a high-performing team of managers and individual contributors. 
  • Demonstrate functional leadership in the Chief Business Officer (CBO) organization, which includes in-office presence at least one day per week, and may require travel for various team offsites, events, and commitments outside the standard work week from time to time. 

WHO YOU ARE:

  • 12+ years of experience in corporate communications, including internal and external comms, with at least 3 years leading and developing a team of comms professionals and agency relationships.
  • B2B SaaS experience required; ideally with experience at a public company or late-stage, high-growth startup.
  • Strong media relations skills and an existing network of relevant contacts across tech and business outlets.
  • Seasoned, empathetic leader who balances the needs of your team with the needs of the business. 
  • Excellent writing skills with the ability to craft quality content on tight deadlines, adapting writing styles to match executives, company personality, and various audiences, outlets and content formats. 

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $160,000 and $192,000/year with an expected On Target Earnings (OTE) between $200,000 and $240,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

WHAT WE OFFER

Details of these benefits plan will be provided if a candidate receives an offer of employment. Benefits may vary by location.

From offering comprehensive benefits to fostering flexible environments, we’ve got you covered so you can prioritize work-life harmony.

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
  • Community engagement opportunities throughout the year, including an annual company wide Volunteer Week
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZE

Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.

Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. We ranked #1 on Great Place to Work UK’s 2023 Best Workplaces (Medium), #3 on Great Place to Work UK’s 2023 Best Workplaces for Wellbeing (Medium), #4 on Great Place to Work’s 2023 Best Workplaces in Europe (Medium), #10 on Great Place to Work UK’s 2023 Best Workplaces for Women (Large), #19 on Fortune’s 2023 Best Workplaces in New York (Large). We were also featured in Built In's 2024 Best Places to Work, U.S. News Best Technology Companies to Work For, and Great Place to Work UK’s 2023 Best Workplaces in Tech.

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, Jakarta, London, Paris, San Francisco, Singapore, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

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