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Senior Manager, Business Development



Posted over 30 days ago...


Elevate Your Career as a Business Development Leader at Braze, a Globally Recognized Customer Engagement Platform


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No salary declared 😔

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In-person- London United Kingdom

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Expires at anytime

Organisation summary

Braze is a customer engagement powerhouse, fostering connections between consumers and beloved brands through real-time, data-driven interactions across multiple channels. Recognized globally for its vibrant culture and commitment to work-life harmony, Braze is celebrated as a Great Place to Work®. With headquarters in New York City and offices worldwide, Braze offers competitive benefits, professional growth, and a transparent, collaborative environment.

Role Summary

  • Manage and mentor the Enterprise Business Development Representative (BDR) Team.
  • Implement strategies for outbound pipeline growth.
  • Facilitate BDR onboarding, continuous training, and enablement.
  • Monitor activity quality and ensure adherence to KPIs and quotas.
  • Foster a high-performance culture and meet pipeline generation goals.
  • Collaborate with sales, marketing, and partnership teams for market coverage.

Role Requirements

  • 4+ years of B2B sales experience with 2+ years in Enterprise sales leadership.
  • Proven track record of exceeding sales quotas in an outbound sales environment.
  • Proficiency with Salesforce and other prospecting platforms.
  • Strong communication, organizational, and problem-solving skills.
  • Hybrid work schedule with a minimum of 3 days in-office.

What We Offer

  • Equity and competitive compensation.
  • Retirement and Employee Stock Purchase Plans.
  • Flexible PTO and comprehensive health benefits.
  • Professional development and community engagement opportunities.
  • Supportive Employee Resource Groups.
  • A culture that is recognized as a Great Place to Work®.

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

What We’re Looking For

The Business Development team at Braze shapes future revenue success every day. It is the team at the forefront of identifying, understanding and helping potential customers build, enhance or transform their customer engagement offering.

Braze is looking for a proven business development leader to further drive outbound pipeline growth by managing and coaching our highly ambitious Enterprise BDR Team. The role requires strong hands-on experience in working day-to-day with the team in delivering:

  • Hiring, performance management and succession planning
  • Strategies and tactics for outbound pipeline growth
  • Delivering of BDR onboarding training and continuous enablement
  • Management/monitoring of activity quality, KPIs and quota
  • Maintaining a team-oriented, performance-minded culture
  • Meeting monthly, quarterly and yearly pipeline generation quotas

This role will collaborate closely with sales, marketing and partnership leaders to deliver pipeline gains and ensure the Enterprise BDR team has quality market coverage and penetration.

The team is collaborative, and communicative and we are always the first to take action. There’s a team of other BD leaders to collaborate with, and the role is an invitation to be proactive and take control of your own sales success. It is one of the most energetic, fast-paced teams at Braze! 

BDRs and their leaders gain huge value from working together at our amazing offices in London/Berlin.]  BDR’s and Business Development Managers at Braze have a hybrid schedule, which means they are in office a minimum of 3 days a week. This allows our team to thrive in a learning environment together.

What You’ll Do

BDR is a high-impact, highly visible team. Attention to detail, pace and energy are crucial. BDRs at Braze don’t just hunt to deliver meetings, they are also responsible for actively selling to prospects and qualifying opportunities against qualification criteria. Delivering a day-to-day structure and accountability, coaching cadences and value selling methodology is core to the role.

  • Oversee, coach and QC daily activities and quota performance management of individual BDRs to ensure key performance metrics are met
  • Hire and efficiently ramp new Enterprise BDRs with training, including product knowledge, buyer personas, competition, tools training, and plenty of role-plays
  • Provide BDRs with a coaching cadence of time management, objection handling, prospecting tactics, and active listening skills
  • Strategize with sales and marketing counterparts on pipeline and prospecting initiatives to meet company objectives
  • Establish a library of prospecting resources for the BDR team
  • Maintain a high-performance BDR team culture and morale
  • Drive operational excellence and constant innovation
  • Review and maintain metrics to ensure accurate management reporting, including deal forecast and commit, hiring pipeline and project updates
  • Proactively and real-time performance manage BDRs

The ultimate success for a Business Development Manager is to enable their team to generate the volume and value of deals required to meet or exceed their quota, by ensuring that 100% of the Enterprise BDRs have hit individual quota. Business Development Managers are measured on results in 3 key areas: attainment against quota (including performance management of BDR quotas), operational excellence (reporting, forecasting, process, headcount planning) and personal brand (collaboration, innovation, thought leadership.)

There is advancement potential for consistently successful Managers, with personalized coaching to plan for the next rewarding role at Braze.

Who You Are

  • Action orientated
  • Consistent
  • Precise and engaging communicator (written and verbal)
  • Proactive problem solver
  • Able to work cross-functionally
  • Data-driven
  • Player/coach mindset
  • Strong organizer and prioritizer
  • Relentlessly tenacious
  • 4+ Years of B2B sales experience of which,
  • 2+ years of Enterprise sales leadership experience (Team Lead or Manager)
  • Evidence-based history of performing above quota in an outbound sales environment
  • Strong collaboration and influencing skills demonstrated through accurate and engaging communication/presentation skills
  • Salesforce power user and familiarity with prospecting platforms (e.g., Outreach, SalesNav, Gong, DemandBase) 


Details of these benefits plan will be provided if a candidate receives an offer of employment. Benefits may vary by location.

From offering comprehensive benefits to fostering flexible environments, we’ve got you covered so you can prioritize work-life harmony.

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
  • Community engagement opportunities throughout the year, including an annual company wide Volunteer Week
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®


Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.

Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. We ranked #1 on Great Place to Work UK’s 2023 Best Workplaces (Medium), #3 on Great Place to Work UK’s 2023 Best Workplaces for Wellbeing (Medium), #4 on Great Place to Work’s 2023 Best Workplaces in Europe (Medium), #10 on Great Place to Work UK’s 2023 Best Workplaces for Women (Large), #19 on Fortune’s 2023 Best Workplaces in New York (Large). We were also featured in Built In's 2024 Best Places to Work, U.S. News Best Technology Companies to Work For, and Great Place to Work UK’s 2023 Best Workplaces in Tech.

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, Jakarta, London, Paris, San Francisco, Singapore, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.


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