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Director of Payment Operations



Posted over 30 days ago...

Elevate Your Career as a Director of Payment Operations at Payhawk, a Leading Global Spend Management Solution


icon Salary

No salary declared 😔

icon Location

London, UK

icon Nomad Friendly?

98% Remote- UK

icon Expires

Expires at anytime

Organisation summary

Join Payhawk, the cutting-edge global spend management solution that integrates company cards, reimbursable expenses, and accounts payable into one innovative product. Based in London and supported by top-tier investors, Payhawk is transforming financial operations for scaling businesses. This is a unique opportunity to be part of a company that empowers finance teams with futuristic technology to automate and control company spending effortlessly.

Role Summary

  • Lead the payment operations of an E-money Institution.
  • Maintain precise transaction records.
  • Oversee card scheme and payment rail settlements.
  • Manage reconciliation of safeguarded funds.
  • Collaborate with leadership to enhance payment provider relationships and optimize costs.

Role Requirements

  • 5+ years in a similar role within regulated Financial Services.
  • Expert knowledge of payment and card schemes.
  • Proven experience in leading E-money Institution reporting.
  • Track record of establishing teams and processes from the ground up.
  • Excellent communication skills in English.
  • Experience with global business and understanding of SaaS and venture-backed companies.


  • 30 days of paid leave plus bank holidays.
  • Competitive compensation package.
  • Exchange policy to work at another Payhawk office.
  • Flexible working hours and home office options.
  • Team events, WeWork membership perks, and a monthly travel allowance with Payhawk product use.

Candidates must be UK-based with work authorization. Payhawk is committed to inclusive hiring practices.

Payhawk is the leading global spend management solution for scaling businesses. Headquartered in London, we combine company cards, reimbursable expenses and accounts payable into a single product. Our future-facing technology enables finance teams to control and automate company spending at scale. We are backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Earlybird Digital East, and Eleven Ventures.

The role of Director of Payment Operations will be based in our London office. You will lead the payment operations function in an E-money Institution, keep accurate records of daily transactions, have oversight of the settlement process with the card schemes and payment rails, and manage reconciliation of safeguarded funds. You will also collaborate with the broader leadership team on relationships with our various payment providers to build and optimize the E-money Institution setup and costs.

Job requirements include 5+ years of experience in a similar role in a regulated Financial Services industry, deep knowledge of payment and card schemes, experience with leading E-money Institution reporting to relevant regulatory institutions, and a track record in building a team/teams and processes from scratch. You should also have great communication and language skills (English), experience with a global, cross-border business, and a good understanding of the SaaS industry and venture-backed businesses.

Benefits include 30 days holiday paid leave, plus bank holidays, competitive compensation package, exchange policy to another Payhawk office, flexible working hours and opportunity to work from home, regular team-wide events, WeWork membership benefits, and opportunity to use the Payhawk product with monthly travel allowance.

Please note that you must be based and have the right to work in the UK. Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.


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