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Join Marshmallow as a Junior Fraud Investigator and help protect the integrity of innovative insurance services
Overview
Salary No salary declared 😔
Location London, UK
Nomad Friendly? 
100% Remote- UK
Expires Expires at anytime
Organisation summary
Marshmallow is an innovative company transforming the insurance industry by offering fair prices to those relocating to the UK. Utilizing cutting-edge technology, we're committed to serving customers traditionally neglected by financial institutions. Our mission is to solve pressing issues for individuals who deserve attention and support.
Role Summary
- Investigate potential application fraud within the Inscrime Team.
- Act swiftly to eliminate fraudulent activities and secure company interests.
- Collaborate cross-departmentally to enhance fraud protection measures.
- Engage with customers for additional information and communicate investigation outcomes.
- Identify and report emerging fraud trends to the team.
Role Requirements
- Minimum of 6 months experience in a risk-related role.
- Proven teamwork skills in a dynamic environment.
- Inquisitive and investigative nature.
- Confidence in making decisions quickly and problem-solving abilities.
Benefits
- Flexible working arrangements.
- Competitive bonus scheme.
- Generous flexible benefits budget.
- Opportunity for sabbatical leave.
- Work-from-anywhere policy.
- Support for mental well-being.
- Access to learning and development resources.
- Private health care and medical cash plan.
- Tech scheme to support your digital needs.
Regulatory Requirements
- Mandatory background checks, including a DBS check.
- No active criminal proceedings.
Marshmallow is a company that aims to provide fair insurance prices for people who move to the UK. We use technology to serve people that are often overlooked by financial services companies, solving important problems for people who need it most. We are looking for a Junior Fraud Investigator within the Inscrime Team to help us identify potential application fraud, act quickly to remove fraudsters from cover and to work more widely with other departments to ensure we’re protecting ourselves as best possible from fraud.
The role entails investigating referred policies to decide whether there are fraud concerns and taking the appropriate action on the policy. You will be communicating with customers to request additional information, evidence or to share the outcome of investigations. You will also be responsible for looking out for any commonalities between policies that could be a fraud trend and sharing these with the team.
Job requirements include 6 months experience working in a risk-related role and experience working as part of a team in a fast-paced environment. You should be naturally inquisitive, have an investigative mindset, and be confident in making quick decisions and solving problems.
Benefits include flexible working, a competitive bonus scheme, a flexible benefits budget, sabbatical leave, work from anywhere, mental wellbeing support, learning and development, private health care, a medical cash plan, and a tech scheme.
Please note that to meet our regulatory obligations as an FCA-authorised financial services company, we need to do some background checks on all new hires. That means carrying out a DBS check and making sure you don't have any live criminal proceedings.
