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Tech Ops Specialist



Posted over 30 days ago...


Join Marshmallow as a Tech Ops Specialist and revolutionize insurance with cutting-edge technology


icon Salary

No salary declared 😔

icon Location

Budapest, Hungary

icon Nomad Friendly?

In-person- Budapest Hungary,London United Kingdom, Gibraltar

icon Expires

Expires at anytime

Organisation summary

Marshmallow is a forward-thinking insurance company providing fair pricing and innovative services to those moving to the UK. As a champion for the underrepresented, we are committed to delivering exceptional solutions for people who are often neglected by traditional financial institutions. Our dynamic and inclusive culture paves the way for groundbreaking work in the insurance industry.

Role Summary

  • Manage technological transitions for new hires, departures, and internal movements
  • Provide high-level troubleshooting and support
  • Enhance audiovisual (AV) technology within the company
  • Implement innovative tech solutions in an agile environment

Role Requirements

  • Proven experience in IT support with a focus on cybersecurity and compliance
  • Ability to set up and maintain various tech equipment securely
  • Proficiency in Google Workspace, Slack, MDM platforms like Jamf Pro
  • Knowledge of Identity & Access Management tools, such as Okta


  • Modern office space and a competitive bonus scheme
  • 4-week paid sabbatical after 4 years
  • Personal development budgets for books and training
  • Mental wellbeing support and healthcare packages
  • Social budgets, office lunches, and complimentary snacks

Application Process Details

  • Initial call with a Talent Acquisition Partner
  • Skill-based interview with Senior TechOps Manager
  • Culture interview with VP of Engineering

About Marshmallow We started Marshmallow when we found out how unfair insurance prices are for people who move to the UK. We saw an opportunity to do things differently, so we made it our mission to back the ones who step outside the norm. We serve people that are often overlooked by financial services companies, solving important problems for people who need it most.

The Role As a Tech Ops Specialist, you will be integral to the Architecture division, ensuring the seamless operation of our internal technology systems. Your role will encompass managing transitions for new joiners, leavers, and movers, providing advanced troubleshooting, enhancing AV technology, and incorporating innovative technological solutions in our agile and fast-paced workplace.

Job Requirements We're looking for someone with proven experience in IT support, including exposure to cybersecurity and compliance. You should be competent in setting up and maintaining a variety of tech equipment, ensuring secure configurations. Knowledge of Google Workspace, Slack, MDM platforms like Jamf Pro, and familiarity with Identity & Access Management tools such as Okta is required.

Benefits We offer a modern office space at Astoria, a competitive bonus scheme, a 4-week fully paid sabbatical after being with us for 4 years, personal budgets for books and training courses, mental wellbeing support, SZÉP card, Medicover Blue Package, All You Can Move membership OR Monthly BKK pass, and a monthly team social budget, bi-weekly office lunches and Office tea, coffee and snacks!

Application Details Our process is broken up into 3 stages: Initial call with one of our Talent Acquisition Partner, a skill-based interview with our Senior TechOps Manager, and a culture interview with our VP of Engineering. We encourage everyone to apply for our open roles, as we are committed to hiring without judgement, prejudice or bias.


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