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Account Management Team Lead


Posted over 30 days ago...

Join as a Strategic Account Manager and Propel Your Career in the Thriving FinTech Industry


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No salary declared 😔

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Dubai, United Arab Emirates

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100% Remote- Worldwide

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Expires at anytime

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Organisation summary is a leading fintech company revolutionizing digital payments. With a vision to empower businesses in the digital economy, serves premier brands like Wise, Hut Group, and Sony Electronics. Their cutting-edge, cloud-based platform offers scalability and performance, making them an exciting place for ambitious professionals looking to make an impact in the fintech space.

Role Summary

  • Maintain and strengthen relationships with Enterprise merchants and partners post-integration.
  • Function as a business advisor, brand ambassador, and the primary contact for merchants.
  • Act as a strategic partner, offering product insights and tailored solutions to drive merchant success.

Role Requirements

  • Minimum 5 years of experience in B2B Account Management, Relationship Management, or Customer Success within FinTech/Payments.
  • At least 2 years of experience managing direct reports in a dynamic environment.
  • Strategic problem-solving and excellent project management skills.
  • Strong knowledge of e-commerce and payment technologies, industry players, and emerging trends.
  • Customer-centric approach with robust relationship-building skills.
  • Ability to adapt to changing requirements and manage multiple opportunities simultaneously.
  • Proficiency in English required; Arabic is a plus.

Application Process Details

  • encourages applications even if you do not meet all the requirements.
  • The company values diversity and offers equal opportunities.
  • Candidates should align with the company's mission and values.

Company Description is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love.

The role is actively looking for a strategic-thinking, resourceful and highly driven Account Manager to nurture and maintain long-term relationships with our Enterprise merchants and partners. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion. You will be the business advisor and main point of contact to a merchant post integration process. You will act as the voice of our product and ambassador of our brand, acting as a trusted advisor and strategic partner to our merchants.

Job requirements 5+ years’ experience in a B2B Account Management, Relationship Management or Customer Success role in the FinTech and/or Payments industry 2+ years’ experience managing multiple direct reports in a fast paced environment A strategic problem solver with excellent project management skills Good knowledge of today’s major e commerce and payments technologies, players and major future trends Customer driven and able to establish robust relationship with assigned customer base Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities concurrently Fluent in English, Arabic is advantageous

Benefits We work as one team. Wherever you come from. However you identify. And whichever payment method you use. Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success. When you join our team, we’ll empower you to unlock your potential so you can do your best work.

Application details If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values. We believe in equal opportunities.


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