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Process Improvement Specialist - Merchant Risk


Posted over 30 days ago...

Join one of the most innovative fintech companies,, and help shape the future of digital payments


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No salary declared 😔

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Dublin, Ireland

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98% Remote- UK

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Expires at anytime

Organisation summary: is revolutionizing the fintech space as a leading global payments partner for high-profile brands. With a focus on enabling businesses in the digital economy, provides a high-performance, scalable payments platform that delivers exceptional customer experiences. As an equal opportunity employer, celebrates diversity and is committed to creating an inclusive environment for all employees.

  • Drive process improvement and efficiency within Client Services.
  • Be part of a dynamic team dedicated to operational excellence.
  • Work independently in a fast-paced, entrepreneurial setting.
  • Minimum of 2 years in Merchant Risk Operations (Underwriting, Disputes, or Credit Risk).
  • 1-2 years of process excellence experience, including managing global processes and projects.
  • Proficiency in developing process outlines and flowcharts, and executing implementation procedures.
  • Ability to navigate a rapidly changing environment and manage projects with strict deadlines.
  • Bachelor's degree or equivalent experience; knowledge of merchant acquiring or payment processing risk is a plus. is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love.

The role entails driving process improvement and efficiency across Client Services. This is an outstanding opportunity to be part of a small, impactful team passionate about driving operational excellence! The ideal candidate is an independent, hard-working individual, able to stand out in an entrepreneurial environment and excel through self-motivation and personal drive.

Job requirements include a minimum of 2 years previous experience in Merchant Risk Operations, preferably within one of the following areas: Underwriting, Disputes or Credit Risk. 1-2 years of process excellence experience, ideally managing processes and projects across multiple global units. Experience in developing and designing process outlines, flowcharts and implementation procedures. Experience of working in a fast-paced and ambiguous environment where you've successfully managed, coordinated, executed and maintained projects in a deadline-driven environment. Bachelor's degree or equivalent experience required. Experience of merchant acquiring or payments processing risk will be beneficial.

We believe in equal opportunities and work as one team. Wherever you come from. However you identify. And whichever payment method you use. Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success. When you join our team, we’ll empower you to unlock your potential so you can do your best work.


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