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Product Implementation Specialist

Humaans

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Posted over 30 days ago...

Join Humaans as a Product Implementation Specialist to Transform HR Processes with Cutting-Edge Technology

Overview

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£35000 - £38000

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London, Dublin - Full time

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100% Remote- Worldwide

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Expires at anytime

Organisation summary

Hi, we're Humaans! We're pioneering the HR space by offering scalable solutions to transform HR processes for globally scaling organisations. Our human-centric approach integrates seamlessly with platforms like Google Workplace, Slack, and more, enabling People teams to customise their HR stack. Joining us means being part of an innovative team dedicated to empowerment and collaboration, where your work directly contributes to our customers' success.

Role Summary

  • Lead customer onboarding and product setup, ensuring a smooth transition from purchase to launch.
  • Manage end-to-end implementation processes, understanding and addressing customer challenges.
  • Collaborate with Sales and Customer Success teams for a seamless customer handover.

Role Requirements

  • Experience in data implementation projects in a SaaS environment.
  • Strong project management skills, with a record of on-time, within-scope project delivery.
  • Insight into customer needs regarding software implementation, with the foresight to overcome potential challenges.
  • Comfort working in cross-functional teams and fostering collaboration.
  • Adaptability in a fast-paced, dynamic environment with shifting priorities.
  • Proficiency in Google Sheets, Asana, and a quick learner for new tools.

Benefits

  • Competitive salary.
  • Meaningful equity in the company.
  • Flexible working schedule.
  • 25 days of paid time off plus public holidays.
  • Private health and dental insurance.
  • A brand new MacBook or your choice of equipment.
  • Budget for books and other learning resources.

At Humaans we believe that a successful implementation can drive incredible product adoption and sets the right tone of a quality long terms relationship with customers. Managing quality implementations with large data sets involved, it's hard work that requires care for the details, accuracy and efficiency. As a Product Implementation Specialist you'll be at the forefront of helping our customers get the most value out of the Humaans technology and ensuring their are enabled to address their challenges and achieve their goals.

About us Hi, we’re Humaans! We help globally scaling organisations transform their HR processes with a human-centric approach. At Humaans, we want to empower People teams to create a customisable HR stack by offering flexibility and scalability to seamlessly integrate with other best in class platforms and point solutions, such as Google Workplace, Slack, Okta, Greenhouse, Lattice, DocuSign and more.

The role You will be working closely with customers to ensure a successful product set up and onboarding experience from purchase to launch. Managing implementation processes end-to-end understanding customers' challenges to achieve the target timelines and goals set. Working closely with Sales and Customer Success teams to ensure a seamless customer handover.

Job requirements Proven experience in owning data implementation projects, particularly in a SaaS environment. Strong project management skills with a track record of delivering projects on time and within scope. A deep understanding of customer needs in the context of software implementation, with the ability to anticipate challenges and devise effective solutions. Experience working in cross-functional teams, with a knack for harmonising efforts and driving collaborative success. Comfortable in a dynamic, fast-paced environment, able to adapt quickly to changing priorities. Proficiency in Google Sheets, Asana and ability to pick up new tools quickly.

Benefits Salary. Competitive compensation. Equity. Meaningful equity so that you own part of the company. Flexible working schedule. We're outcome-oriented. Time off. 25 days of paid time off per year plus public holidays. Health. Private health and dental insurance. Technology. A brand new MacBook (or whatever equipment you need). Learning and development. Budget for books and other resources you need.

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