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Social Media Manager



Posted over 30 days ago...


Join Samaritans as a Social Media Manager and lead an inspiring team to make a meaningful impact through strategic online engagement.


icon Salary

£39000 - £44000

icon Location

Ewell, Surrey, UK - Hybrid

icon Nomad Friendly?

98% Remote- UK

icon Expires

Expires at anytime

Samaritans, a vital organization known for providing emotional support to those in distress, is looking for a Social Media Manager for a 12-month maternity cover. This role offers the chance to be at the forefront of digital advocacy, helping to connect with and support individuals across various online platforms during a transformative period.

  • Lead and mentor a dedicated social media team.
  • Develop and implement innovative social media strategies.
  • Collaborate with stakeholders to create evidence-based, audience-centric content.
  • Proven experience in team management with a compassionate approach.
  • Background in charity or nonprofit work is essential.
  • Strong skills in stakeholder engagement and cross-departmental collaboration.

Enjoy competitive salaries, flexible work arrangements, and robust benefits including wellbeing days and a pension plan. Embrace continuous learning and be part of affinity groups that foster diversity and inclusion.

Apply by 9 am on Wednesday 20 March for an opportunity to interview and potentially embark on an enriching career journey with Samaritans.

Samaritans is seeking a Social Media Manager to join the team for 12 months, covering maternity leave. You’ll lead a dynamic team in delivering impactful social media strategies across multiple channels. As part of the Digital Engagement team, you'll play a crucial role in shaping our online presence and driving meaningful connections with our audiences.

The role entails line managing a Social Media Content Officer, Social Media Community Officer, Digital Advertising Coordinator and Social Media Assistant. You will provide empathetic leadership and mentorship to our social media team, fostering a culture of excellence and growth. You will also collaborate closely with stakeholders across various departments to ensure our social media approach is informed by evidence and tailored to our audience's needs.

Job requirements include experience of line managing a team with compassion and empowering them to deliver their best work. Ideally experience of supporting staff who may often be dealing with sensitive and triggering issues. Experience working in the charity sector or not for profit sector is also required. You should have excellent stakeholder management skills and a proven ability to inspire, influence, and collaborate effectively at all levels of an organisation.

Benefits include competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.

Due to the nature of Samaritans' services and the 'always-on' expectations of social media, this role involves participation in an out-of-hours rota, with additional remuneration provided alongside the basic salary.

Applications close at 9 am on Wednesday 20 March, with video interviews scheduled 26 March onwards.


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