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Senior Patrons Manager

British Museum


Posted over 30 days ago...

Join the prestigious British Museum as a Senior Patrons Manager and play a key role in preserving human history through patron engagement


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Bloomsbury, UK

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In-person- Bloomsbury United Kingdom

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Expires at anytime

The British Museum is a treasure trove of human history and culture, featuring iconic items like the Rosetta Stone and Egyptian mummies. As a leading cultural institution, it offers an exhilarating environment for employees passionate about heritage and the arts.

Role Summary:

  • Oversee the Patrons’ Programme to achieve strategic targets.
  • Manage the Patrons team and report to the Head of CRM.
  • Collaborate with Membership and Supporter Engagement teams.
  • Ensure high levels of Patron retention through excellent stewardship.

Role Requirements:

  • Expertise in annual stewardship programmes and managing client pipelines.
  • Proficiency in tax-efficient giving mechanisms.
  • IT literacy and the ability to tailor messaging to individual donor motivations.
  • Strong written and verbal communication skills.
  • Experience in supporting and guiding junior staff members.

Application Process Details:

  • Application deadline: 12pm (midday) on 27 March 2024.
  • Interviews scheduled for Friday, 5 April 2024.
  • For any additional application support needs, contact [email removed - click apply for more details].

The organisation - The British Museum Founded in 1753, the British Museum’s remarkable collection spans over two million years of human history and culture. The Museum is one of the leading visitor attractions and its world-famous collection includes the Rosetta Stone, the Parthenon sculptures, Egyptian mummies, the Admonitions Scroll, and the Amaravati sculptures.

The role - Senior Patrons Manager In this dynamic role at the museum, the post holder will have oversight of the promotion and delivery of the Patrons’ Programme, to ensure objectives and agreed strategic targets are met. As a member of our esteemed Advancement team at the British Museum, the postholder will manage the Patrons team, reporting to the Head of CRM, and working closely alongside the Membership and Supporter Engagement team. As Senior Patrons Manager, the postholder will be responsible for ensuring that excellent levels of Patron retention are achieved.

Job requirements You will have thorough knowledge of annual stewardship programmes, have had experience managing client pipelines and be well versed in tax efficient giving mechanisms. To support you in this role, you would need to be equipped with IT literacy, be able to adapt messaging to individual donor motivations and understand the role of fundraising at the British Museum. Working with a wide range of stakeholders, you will have excellent written and communication skills and have experience supporting junior colleagues.

Benefits The Museum offers a competitive benefits package including: Generous annual leave allowance of 25 days (rising to 30 days after 10 years’ service) plus 2.5 privilege days and plus bank holidays Membership of the civil service defined benefit pension scheme. Free entry to a wide range of museums and exhibitions Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections Interest-free travel, bicycle and rental deposit loans Professional and personal development opportunities Employee Assistance Programme Discounts on food and gift shop purchases.

Applications details Application deadline: 12pm (midday) on 27 March 2024. For more information about this role, please see the job description. The interviews are expected to take place on Friday 5 April. If you have any additional needs that we should be aware of in order to support you with your application, please provide details to [email removed - click apply for more details].


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